Onward Reserve

We have been using Judge.me for years as a paid subscriber. The value for merchants is enormous compared to the cost of some of their competitors. I had an issue with receiving export emails, and their live support was very quick to help me find a workaround. Very nice to have an issue solved in one live chat conversation without getting led in circles by AI bot answers. UPDATE: The support team followed up with me the following day to let me know the issue had been resolved and the workaround was no longer necessary!

This app and its developer deserve 10 stars. We have used it for several years to manage inventory for bundles as well as virtual products like embroidered items. Harold (the developer) provides amazing support. Every time I have contacted him, he has responded almost immediately with a helpful answer or solution. He has also improved the app over the years we have used it. The new multi-location feature is perfect for anyone who uses Shopify POS for retail stores in addition to a warehouse for online orders.

Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!

The onboarding process with Nosto was second to none. They were able to get us up and running on a very tight schedule in time for the holiday season. The Nosto team was extremely helpful and went above and beyond to make sure we were getting the most out of the platform!