Salt Water Sandals Canada
Canada
Reviews (2)
No response to my support ticket for almost one month. I was excited to have both shipping and my returns solution in the same place, but the Returns setup has been stuck in an error for nearly a month. Only response is that it has been escalated to someone senior. No one has reached out other than that. Would still love to use it if someone would help get it going!
Developer reply ·
We are so sorry and this is absolutely not the experience you should have had. We want to make it right immediately. We are escalating this now to ensure the right person reaches out to you as soon as possible. Please keep an eye on your inbox. We are on it.
We just moved over to Returnzap Returns & Exchanges from Aftership Returns. Aftership cost was getting silly and plans and features were not suitable for a small to medium sized store. We were looking to implement an Exchange program (instead of just returns), including exchange for other variants across store. Returnzap has all the functionality and at a far more reasonable cost. Of equal importance David provided service and help configuring that was above and beyond. A pleasure to work with. Would highly recommend Returnzap for your advanced exchanges, it has everything you need.
