← Merchants

Great Jones

United States

Reviews (7)

★★★★★
Shopify

Kustomer has been a game-changer for our customer support team. The seamless integration with Shopify means we can view order history, customer details, and interactions all in one place—without switching tabs. It’s intuitive, fast, and has helped us resolve issues more efficiently. Our team loves how customizable the platform is, and our customers are noticing the difference in response time and personalization. Highly recommend for any Shopify-based business looking to level up their support experience!

on Kustomer · Over 2 years using the app
★★★★★
Shopify

Canal has been integral in helping us achieve our goals – both from a revenue and brand perspective. We enjoy working with their team and have always received speedy support. The tech team is clearly hard at work because the app's features are continuously evolving and improving. We would recommend the app to anyone looking for an easy and effective drop-ship solution.

on Rokt Catalog for Brands · Almost 3 years using the app
★★★★★
Shopify

Like others, we started in Fall 2023 due to the Google Optimize deprecation. It's easy to use, our reps regularly bring recommendations to the table, and it's far less expensive than alternatives.

on Shoplift ‑ CRO & A/B Testing · 5 months using the app
★★★★★
Shopify

We've seen really great results so far with Okendo. It's easy to navigate and the support team is very responsive and helpful.

on Okendo: Reviews & Loyalty · About 2 months using the app
★★★★★
Shopify

Parabola has saved me hours from manual copy and pasting and dragging formulas across multiple spreadsheets. It helps us keep our customers’ orders and customizations organized so we can quickly identify which customers we need to get in touch with. Parabola eliminated the chance for human error from the repetitive copy and pasting, and we can now really focus on delivering a great customer experience! Thanks for taking the time to leave a review! It's been awesome to see the different ways Parabola ha been able to help your team. Excited for more!

on Parabola · 10 months using the app
★★★★★
Shopify

As a company looking to build efficiencies and scalability, Cricket has significantly reduced our manual CX and Operations workload by automating the returns process, aggregating returns data and providing an on brand, seamless customer experience. The platform enables us to be more strategic with our returns by providing visibility to areas that require attention, and facilitates a fast response. The Cricket team is prompt to respond and supportive of our company's initiatives and needs.

on Atomic Returns · 7 months using the app
★★★★★
Shopify

Love this app! Enquire has been so helpful in understanding our customer acquisition path, and provides us with more insight into how customers discover our brand.

on Fairing Post Purchase Surveys · 4 months using the app