MillTown Bath & Candle Company

This app is really great until it's not. Some products publish perfectly and the inventory sync is on point. Other items (and they're completely random) don't pull over to Faire at all. I'll double check every setting is correct and all info is in there...nothing. The customer service is non-existent. I'll go to Faire and ask for help there and they ask if you actually have the product in Shopify. Well...obviously lol. For anyone experiencing the same issue as us: add the product directly to Faire and match the SKU to the product in Shopify. From here, it SHOULD show up in the Faire Wholesale app on Shopify as 'not-linked'. We still can't figure out a rhyme or reason as to why some products don't pull through. It's so frustrating and I wish there were more help.

This app is wonderful! The process of setting up a quiz is pretty simple. But if you need help, there are plenty of tutorials that walk you through everything, step-by-step. The customer service is also amazing. They are SO quick to respond and walk you through things if you need help. I highly recommend!