Fencing Club

A bundle app built into Shopify is a great first step -- but this app is incredibly limited. Doesn't really replace any of the paid apps we need because what it does is so narrowly focused. I've been using it for a year now and am disappointed that more useful functionality doesn't exist for Product Add-ons, upsells, cross sells, etc. The only thing we really use this for is to create bundles with a SKU that we can sync to Amazon. Otherwise Multipacks sold on Amazon would completely break our inventory count, and essentially showed that the Shopify inventory system was functionally broken. This app fixed that issue, but still leaves us paying for several other Bundle and Upsell apps monthly that offer full-featured bundle functionality.

Support is just awful. Since they were acquired by Shopify they blame everything on Shopify and close the case while acting rude. Then you have to reach out to Shopify support who are friendly and helpful, and confirm that it's a Marketplace Connect problem. Then you have to reach back out to MC with a case number from Shopify before they'll do anything. Marketplace Connect has a lot of bugs and is lacking in a lot of really basic features. Doesn't feel like the engineers really know how their customers are using the tool. We pay almost $100/mo in charges yet it has less features than alternatives like Veeqo which is free. In fact, Veeqo will offer 5% back on any shipping labels purchased, and can predict how many units you need to re-order based on previous sales. I just can't understand why anyone would still use this app when the Marketplace Connect team cares so little about it themselves.