Luna Templates
United States
Reviews (5)
We wanted to simplify our discount codes for customers during a sale period. This app allowed us to set up 1 discount code that would apply different discounts to different product groups. It took 2 minutes to set up, and worked perfectly. Highly recommend!
Developer reply ·
Thanks, happy to have you as a user.
We've been using this app on multiple stores for 6 years now. We love that they have a great free plan to start with, and that the paid plan is a super fair price. They're always adding new features, and their support is excellent. Will continue using for years to come!
We got this to feel a sense of security in case anything ever happened to our store. However, the one time we need to actually use a backup, we find out that they don't actually backup metafields, despite it being listed on the pricing cards above. Metafields are crucial to our store. After talking with support, I understand that they've said that the Shopify API doesn't allow them to back this up. But then don't list it and have me feeling surprised when the backup isn't there.
Developer reply ·
Thank you for the review. We strive to make our data backup and recovery platform simple to use, secure, and reliable, and we're sorry that your experience with our platform did not meet those expectations. We want to work to remedy your metafield issues, as we should be able to support this. We see our Customer Support team has been in touch with you and is actively working on trying to find a solution. Please respond back to our team at your earliest convenience to help us resolve things for you as quickly as possible.
I love that this app includes every feature I was looking for. Support is also super quick to answer and help me solve any issues or questions I have.
Super simply to set up in just 2 minutes! Support is also fast and helpful. I only wish that the mobile layout could be adjusted on the free plan :)
Developer reply ·
Hi Luna Templates 👋We are so happy to hear that you found Instafeed easy to set up and that you enjoyed the experience with our Support Team. Thank you so much for your feedback!
