Paneros Clothing
United States
Reviews (4)
Aids in our customer service experience. User friendly, easy to use on mobile app and desktop.
Developer reply ·
Thank you for your review! We appreciate your support and look forward to being part of your continued success! 🚀
I sent a support request a week ago asking about how to use and configure the App as it is clear that the data fields the app is sending do not correspond to usable data being injected by the Facebook Platform. As of today, they still have not gotten back to me. I am leaving a bad review because 1) the code is written badly and data points for catalog manager don't sync and 2) because they are refusing to respond to my support request. I will update this review if anything changes.
Developer reply ·
Hello, Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to reach out to you over email and see if we can address some of the issues you were having with the app. Jack | Shopify
Really helpful support staff! I had requests to better understand the implementation and help ensure a great user experience, and they were super helpful and responsive! I recommend this review app for sure!
This app is a game changer for writing product descriptions. Really impressed with the UI/UX, and the customer service has been literally the best support I have ever had from a Shopify app. I would absolutely recommend any ecomm store with creative copy needs to give them a chance. Thank you very much for the review! We're glad to hear that that you like our app — I'll be sure to pass on your kind words to the team! Let us know if you ever need any further assistance :) - William
