Tara Sartoria

Hi, I checked your store and could not find any issues. I checked homepage, product pages, collection pages, custom pages, etc. I also see you only used our app for image optimisation and with amazing results! Over 500MB reduced from 1500+ images. And you're still using our optimised versions on your store. So I'm really confused what happened.. Also I could not find any conversations with our customer support.. I wrote you an email, could you please get back to me on what happened ? We would love to understand the issue as from our end we could not see anything wrong.

Hello there, Your insights are invaluable to us, and we genuinely appreciate your effort in helping us enhance our app. 😇 After carefully reviewing the feedback aspects you encountered, our development team has been diligently working to identify and address these issues. We take your feedback seriously, and your input plays a crucial role in our commitment to delivering a seamless user experience. 😊 To ensure we address the specific concerns you raised, could you please provide more details about the bugs you encountered? Any additional information, such as error messages, steps to reproduce the issues, or specific scenarios where you noticed problems, will greatly assist us in pinpointing and resolving these issues efficiently. 🌹 Your cooperation is instrumental in our ongoing efforts to improve our app, and we want to assure you that your feedback is highly valued. We are committed to delivering a top-notch experience, and your input helps us achieve that goal. 🤗 Thank you once again for being an integral part of our user community and for sharing your thoughts with us. We look forward to hearing back from you and appreciate your continued support. 🌻 Sincerely, Sophie | Willdesk Support