← Merchants

iCooked

Australia

Reviews (3)

★★★★★
Shopify

Great support team. Very responsive.

on Discounts, BOGO & Gifts ‑ AIOD · Almost 2 years using the app
★★★★★
Shopify

Thank you Subiksha. Vinduja in particular helped me with an extremely complex setup issue which took over 2 hours to resolve. She was incredibly patient & also took the time to train me on some aspect so that we could be self-sufficient in the future. Due to the complexity of our needs, she has also pre-emptively raised an issue that occurred during testing that I would not have notice. I love that they orders get automatically tagged with the date of pickup / local delivery. Hugely helpful for managing delivery days. Very appreciated!

Developer reply ·

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

on Pickup Delivery Date Pickeasy · Over 1 year using the app
★★★★★
Shopify

*** Update - Vinduja has been lovely assisting with the app refinement - took over 2 hours & she was so patient, looks like the solution will improve our overall functionality greatly** Helped with a 'gremlin' in scenarios - speedy when contacted and an easy resolve. Something to note with this app (so that it is fit for your purpose) is that it does not 'tag' orders as they come through. They get listed under the shipping column on the orders page & the app does not have a date/time element, furthermore it isn't really compatible with that selection. Also, for Australian, it works off Zip Codes. Our zip codes (post code) areas can cover wide distances & need to ensure this works for you. Worth noting. For what it does (Shipping rates), it does well.

Developer reply ·

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

on ShipX ‑ Shipping Rates & Rules · 4 months using the app