Wave Connect
United Kingdom
Reviews (4)
Painful to find some content that requires translation. Fast support but app has no improvements for some time now. I utilise a paid for (albeit standard) theme and when I make a change, sometimes it take a long time to find the untranslated entry. I have to paginate through pages and pages of other text before finding what I'm looking for. Interface is also a little old. It takes some time to get images "translated". I still have this installed right now, but I am actively looking at other translation apps. Hello There, This is Kim from the Langwill Support Team of CWILL. 🌹 Thank you for taking the time to share your honest feedback. We truly appreciate you recognizing the responsiveness of our support team, and we’re sorry to hear that the experience with locating untranslated content and image translations has been frustrating for you. We understand how time-consuming it can be to search through multiple entries after theme changes, especially when managing a growing store. Your feedback about improving searchability, navigation, and the overall interface is valuable, and we’ve shared these points with our product team for further review. Regarding translated images, processing times can sometimes vary depending on theme structure and Shopify synchronization, but we understand the delay can impact workflow efficiency. We appreciate that you’ve continued using the app despite these challenges, and we’d still love the opportunity to improve your experience. If you’re open to it, please reach out to our support team with specific examples of the untranslated entries or workflows causing the most difficulty so we can investigate possible optimizations or workarounds for your store setup. Best Regards, Kim|Langwill Support Team of CWILL
Use it often to generate blog ideas, outlines and images.
It's easy enough to use but it slowed my site down some and after uninstallation left a load of files. I found the interface kind of buggy and slow also.
Developer reply ·
We’re truly sorry to hear that your experience wasn’t as smooth as we hoped. Your feedback is important to us! We do offer an option to completely purge theme files before uninstalling: https://docs.foxecom.com/foxify-app/faq/generic/completely-remove-foxify-code-from-my-shopify-theme. If you need help cleaning up leftover files, please just let us know. We’d also appreciate hearing more about any interface issues you encountered. We've sent you a follow-up email and look forward to your response. Your insights can really help us improve Foxify for you and all our users. Thank you very much for your time!
Great for chatting to potential sales customers. More features including translation would be great...
