iSAW Company

So far so good. Only installed app in the last two days and very happy with the simple user interface and experience. Results are instant and makes the user shopping experience flow so sweetly. Very happy indeed! Thank you.

Firstly, I don't write reviews unless my expectations have been exceeded, and this app and customer service have BOTH exceeded my expectations! THE APP The app has clearly had a lot of tuning done to it to make it a smooth operator. In this case, 'set it and forget it' is a true slogan that actually works! Once you spend a little time going through the tabs and understanding what your preferences are, it is a simple app to understand and not a fragmented, frustrating learning curve many apps put you through. I would go as far as to say, it's a refreshing and enjoyable experience to have had. CUSTOMER SERVICE I had the help and assistance of the most patient and polite man called RONEX. He is more than worthy of a special mention as he tackled my onslaught of questions and talking. Calmly and patiently, Ronex walked me through every tab to see if I had all my settings correct according to what I wanted, but also according to the requirements of the app to work as smoothly as it does and sync correctly with my Etsy shop. All things are working like a dream, so thank you to you Ronex. My 5 star experience is not everybody's experience, and won't be everybody's experience, but we all have to deal with apps for just about every facet of building and running a business nowadays. I can honestly say, this app is well put together, the developers and customer service department know what you're trying to achieve and help you without the frustration and hard work. Very well done DPL, keep up the excellent work!!

I'm compelled to write a review because of the shocking and pick-pocketed service I received. Firstly, I would rate this app a MINUS. I had to put one star, otherwise the review can't be submitted. I'm not going to rant a long review - but I will say these 3 key points why I'm disgusted with their service: 1) I paid for the Pro Plan features for 1 year up front. 6 months into the plan, the company withdrew all features and moved me onto the Free Plan. I raised this crucial point of 'I paid for this plan and still have 6 months left', and they told me to 'pay for the Pro Plan again if I want those features'. I never got those features again, so I cut my losses and deleted the app. 2) I thought I was making headway with getting them to understand my position with a man named CHRISTIAN from their customer service department. He said all the right things but failed to reinstate the plan properly which I paid for. Eventually he ceased any communication with me, then that told me everything! 3) The app itself was full of issues shortly after using it for a few weeks. I raised every issue I came across, only to be told 'it's Shopify's fault'. I made it very clear to them, every app I have through Shopify works works fine, even after any updates... except yours! They stuck to their excuse for the duration of my unfortunate experience until I left. My experience is clearly not everybody's experience when you look at the reviews, but there are some who have had a similar bad experience like mine, so that leaves me to end this review by saying: Avada - you done me wrong, and you know you done me wrong! I know Karma will come back to bite you for your two-bit customer service and pick-pocketing ways!

I don't leave reviews... until something has exceeded my expectation. This app has improved my website operation, speed and visibility in a way that has pleased me, but the aspect I'm most impressed with is the automation of what this app can do. It takes a few 'ticks off your list' in daily and weekly maintenance, and that for me makes me feel confident with my choice of using this particular app. My experience may not be everyones experience, but I'm a very particular customer, and this app has been a breath of fresh air when running an online eCommerce business. Thank you TinyIMG team, I look forward to seeing what else you bring to the app!

The potential of Buddify has all the right ingredients to be a great and wonderful app, possibly a champion in its own right, especially more so as it works so well on the Shopify platform even in its early stages of overall rollout. Buddify Development Team - please don't overload the app with all sorts of requests just because people ask for it, continue on the path of how to make the app better and simpler in all your developments. This is the potential of what I see about Buddify, hence the 5 star rating - keeping it simple and making it smooth makes for a better app for all. Thank you!