Ohana Nutrition LLC

I really cant say enough good things about this app and the customer support team who have helped me to set up and customize. I've had several customizations that I wanted to make to keep the app styling consistent with the rest of my shop. Kipuka and Olivia were able to work with their development team to understand exactly the changes that I wanted, and implement them exactly as I described. It's a great app, with a lot of great reporting and functionality to keep our shop ADA compliant.

The Smile app has been one of the easiest loyalty and referral apps I’ve set up on Shopify. Their support team, Cole, Shelby, and Lynn, were always quick to respond and incredibly helpful with any technical questions I had. If a feature wasn’t available, they didn’t just brush it off; they passed along recommendations to their product team as possible future enhancements. Unlike many other apps with endless chatbots or large teams of agents giving generic responses, Smile has a small team of real people who actually care and help you get your program up and running. That personal touch really stood out. I’ve been very happy with both the level of service and the product itself, and I’m already seeing Smile make a positive difference in my customer lifetime value. Highly recommend!