Ink Nest
United States
Reviews (2)
I got great help, Liv was able to help me get around a certain issue regarding Easify functionality for price add-ons. I appreciate the Easify support team!
Developer reply ·
Thank you so much for sharing your experience! We’re really glad to hear that Liv was able to help you work through the issue with price add-ons in Easify Product Options. Your appreciation means a lot to our whole team, and we’ll be sure to share your kind words with her. We know how important it is to get quick and clear solutions when something isn’t working as expected, and we’ll always do our best to be there whenever you need. Please remember our 24/7 live chat is always available if you’d like further assistance or have ideas to make the app even better. Best regards, Easify Team.
This app seems like it would be a good choice based off the Ui and options it provides. But the service for this is absolutely horrible and how you actually implement it is a hassle. The only thing they solved for me was when the images would not show up in the app. However setting it up is the biggest problem / confusion! You have to manually do everything for each product and their so called "Guide" explains almost nothing. It just left us more confused. When asked about other features such as dividing products by color they responded with "You want to have more color options in your product design instead of having to create sides". This doesn't explain how to do it at all? I go to the colors tab and choose the color. But they aren't attached to any of the products. How do I attach it to a product? How do I attach it to the specified color of the product? It's been a absolute nightmare from the beginning and we haven't been able to actually implement this thing into our website after working with them trying to figure things out and solve issues for a whole month now! DO NOT GET THIS APP! Warning you now. Hi there, I'm so sorry you had a frustrating experience! Our support team is happy to help resolve these issues in the next version of the app which will be released in the next 3 days. Give our support team a chance to help -> you won't be disappointed 😊 Best Regards HukCommerce Support Team
