Ascention Beauty - Wellness Clean Cruelty-Free Vegan Perfume
United States
Reviews (5)
the customer service is amazing- very responsive, incredible and super fast help, thank you so much
DO NOT USE THIS APP IF YOUR SITE IS HARD CODED. I have been having an issue for an entire week with this app. The dev team is in another country and doesn't respond to issues ASAP. I used the on page seo scan to update 3 of my product pages. The pages ended up getting distorded. I lost all of my images and then when the team worked on it, it restored the page back to factory settings and gave me instrucitons to fix myself. I had to go to my coders and pay $600 to fix this problem. When I offered a suggestion to have a warning sign that alerts people with hard coded sites, they didn't understand the problem. I'm now in day 5 with a messed up product page and no help from the team. I need a refund and a credit for the cost to fix everything!
Developer reply ·
Good day! Thank you for sharing your concerns. Regarding the issue you mentioned, we’ve discussed this with you several times and found that it arises due to incompatibility between your theme and our app. Our development team has provided detailed explanations and logical guidance to help you address the situation. By following these instructions, you should be able to resolve the issue, and we are more than happy to assist in restoring your images. Please note that this issue is not caused by our app itself, and we sincerely hope for your understanding. If you need further assistance, feel free to contact us. Warm regards, SEOAnt Support Team of Channelwill
Love the app, wish it had a few more functions for design and for the visually impaired, other than that, highly recommend.
This app has been a lifesaver and by far the best addition to my team without burning my budget unnecessarily. It is smart and efficient and better than any freelancer or expert that I've ever hired. Thank you, thank you!
Developer reply ·
Awesome, we're so glad you saved time and money!
Sudhan was amazing in helping me set up my store, amazing customer service, thank you!
Developer reply ·
Thank you for rating our app. We are happy to hear about your positive experience with our product and service.
