Warrior Society
United States
Reviews (2)
The 24/7 customer chat is extremely helpful when getting feedback as opposed to emailing and waiting for a response. I was very surprised how quickly they diagnosed and resolved an issue with the compatibility with my theme. My issue involved dynamic pricing on the product page and they tested, diagnosed and resolved the issue within a minute. They do try hard to provide good customer service.
Not an ideal app for apparel. The app requires you to add conditional logic for every product variant so if I have one shirt with 6 sizes and 3 colors I would have to add conditional logic 18 times for just one product. The manual instructions didn't correlate with my theme either. The company did install it within 24 hours though and the video in how to use it is very helpful.
Developer reply ·
Thank you for trying out our Custom Product Options app and leaving a review. The Conditional logic feature is only necessary if you want to perform an action when the customer makes a selection. For example, adding a product to the cart, or showing/hiding an option. It is not necessary if you are simply showing options. Also, please note, Custom Product Options app does not replace the Shopify variants for a product. If you only need sizes and colors for a shirt, then variants are most likely the better option. If you are interested in trying out the app again in the future please reach out to our support team and we can help you decide which options you need and how to configure them.
