Teach Marks
Vietnam
Reviews (2)
HIGHLY RECOMMENDED! I subscribed for a month and then stopped. Then reinstalled it for a different plan. Their support provides IMMEDIATE responses, like 100% live chat, unlike other converters that take a month or two to reply. The developers are on the right path on this one. Thanks again Shaun!
Developer reply ·
Thank you so much for taking the time to share such a wonderful review. We truly appreciate your kind words and continued trust in our app. It’s great to hear that you had a smooth experience reinstalling and that our live chat support stood out for you providing quick, real-time assistance is something we genuinely prioritize. If there's anything you'd like to refine further, you can reach us at support@helixo.co or via our in-app chat. - Helixo Support Team
They keep charging me even after uninstalling it. So horrible! They never responded to my email.
Developer reply ·
Hello, we're very sorry that initially it took us longer to respond, it was right after the holiday period and we had a lot of support tickets to respond too. The app entered a new billing cycle before you uninstalled it and that’s why you were charged. We offered you a refund for the past 2 months and also app credit for another month to make up for the delay in the response. Thank you for your understanding!
