Beast Currency Converter
by Grizzly Apps SRL · launched
View in Shopify App Store ↗Reviews (1099)
I had a really positive experience with the support team. They were very kind, patient, and did their best to help me resolve my issues and find the best possible solution for my needs, it was a pleasure communicating with them! One feature I’d love to see in the future would be more customization options for the currency selector, especially the ability to customize the dropdown typography and adjust its position on mobile. This would be very helpful for keeping the selector fully consistent with the website design.
Developer reply ·
Thank you for taking the time to leave us a review! We're glad to hear that you found our team's support helpful and we'll certainly take note of your suggestion.
Support team always on time, i got sorted on my issue and i was happy. i highly recommend this converter for shopify. GOod Job Guys
Developer reply ·
Thank you so much for taking the time to leave a review! Hope you enjoy using the app and have a great day!
Developer reply ·
I’m sorry to hear that your experience with our app has not met your expectations. We take all feedback seriously and genuinely want to resolve any issues you may be experiencing. Our team has already responded to your email and provided instructions to help with the setup. We also offered to handle the configuration for you and sent a staff account request that would allow us temporary access to your store so we can investigate and resolve the issue directly. We would greatly appreciate the opportunity to make this right. If you could please accept the staff account request, we will promptly review the setup and work to resolve any problems as quickly as possible. We look forward to hearing from you and assisting further. Kind regards, Mike, lead developer.
Developer reply ·
Thank you! Hope you enjoy using the app!
Best app just like name of the app
Developer reply ·
Thank you for the praise! Hope you enjoy using the app and have a great day!
its not working
Developer reply ·
Thank you for the feedback and we're very sorry to hear that the app didn't work. We've contacted you via email with more details and instructions on how to fix the problem. Hope to hear from you to remedy the situation.
nice
Developer reply ·
Thank you and hope you enjoy using the app!
After Further clarification, I realized the issue was based on a misunderstanding from my side, not the app itself. however, you can always contact them through their email which is shown in the privacy policy and the reason is from Shopify dashboard that it's not shown anywhere on the app page. I'd like specifically thank Mrs. Mihai Dragan for her transparency, professionalism and quick responses throughout. She was very helpful in clarifying everything. to be fair, I've kept my original review and updated it instead of deleting it. wish you all the best --------------------------------------------------------------------------- is there a way to contact the developer ? i've been looking all around the app. store, there is no visible way to contact Grizzly Apps. SRL.
Developer reply ·
Hello George, Thank you so much for the kind words. I'm happy we were able to clarify the situation! As a note for other merchants, there are numerous ways that you can contact us, through your Shopify admin in the Apps section or through the Contact Us button from inside our app or on our website, or directly at support@grizzlyapps.com. Thank you!
Thank you, this app helps me a lot
Developer reply ·
Thank you so much for the review and hope you enjoy using the app!
it's not working properly it shows that its disbaled but sill i have to pay 10$ every month and there is no proper way to disable it..if there is any support kindly help me solve my issue
Developer reply ·
We’ve offered a full refund for the last 2 months. After uninstalling the app, you are still charged for the current billing cycle and that’s why it appeared on the bill. You should no longer be charged in the future, however if you experience any issues please do let us know and we apologise for any inconveniences this might've caused.
Great service. Quick to help. Did all the setup for us. Works perfectly!
Developer reply ·
Thank you for the praise! It was a pleasure to help you.
The support from BEST Currency Converter team was absolutely outstanding. I was having trouble configuring the application on my own, and their team went above and beyond by actually going into my backend and helping set everything up properly. What could have been a frustrating experience turned into a smooth and stress-free process thanks to their hands-on support. It’s rare to find a team that is this committed to making sure their app works perfectly for their customers. Highly recommend!
Developer reply ·
We're glad we could help. Thank you so much for the review and hope you enjoy using the app!
It's a good app!
Developer reply ·
Thank you for the review!
This app is randomly showing super high prices in euros to european customers, a 70US$ product is being shown as 5744 euros. I wrote to their support a couple of months ago and they never replied, then the error dissapeared and now is happening again. Stay away from this app.
Developer reply ·
Thank you for the review but we have replied to both your messages last year on the 17th of November and, at that time, we fixed the problem. We have contacted you again via email with more details.
Fast service and very easy to reach. Great support and quick assistance. Highly recommended!
Developer reply ·
We're happy we could help, thank you for the review!
App seems to work well and support was very good.
Developer reply ·
Thank you very much for the review!
toppen - bra funktion
Developer reply ·
Thank you for the review and hope you enjoy using the app!
Prompt response, very helpful.
Developer reply ·
I'm very happy to hear that! It was our pleasure to help you!
Hello BEAST Currency Converter Support Team, I’m writing to ask for help regarding the Checkout Currency Notification feature. I have already enabled Checkout Currency Notification in the app settings, and I understand that this feature should display a notice on the cart page, informing customers that checkout can only be completed in the shop’s main currency. However, after enabling the feature, I’m not seeing any notification displayed on the cart page on my store. Could you please help me check: Whether my current settings are correct If there are any known issues, caching problems, or theme incompatibilities that could prevent the notification from showing Where exactly the notification should appear on the cart page (for example, near the checkout button, cart totals, or elsewhere) If needed, I’m happy to provide screenshots, store URL, or theme details. Thank you very much for your assistance.
Developer reply ·
Hello, we've contacted you via email and fixed the issue. If you require any other assistance just let us know. Hope you have a lovely day!
I am excited to know how it works,but currently are trying to set it up properly.
Developer reply ·
We've set it up, hope you enjoy using our app!
They keep charging me even after uninstalling it. So horrible! They never responded to my email.
Developer reply ·
Hello, we're very sorry that initially it took us longer to respond, it was right after the holiday period and we had a lot of support tickets to respond too. The app entered a new billing cycle before you uninstalled it and that’s why you were charged. We offered you a refund for the past 2 months and also app credit for another month to make up for the delay in the response. Thank you for your understanding!
I would like to thank all the team helps to build this amazing app, great free plans deal yuaal
Developer reply ·
Thank you for the very high praise! It means a lot!
Easy to use and good customer experience when any questions came up
So hard to setting, have a lot of issues. and it cannt change place of box currency
Super easy to install. Was up and running on my website almost immediately!
Dear Team I want to activate the currency switch based on customer location
These guys are super helpful with every little thing you ask for. They’re very friendly and skilled. Highly recommend!
Increíble la atención al cliente. Tuve un problema al instalar la app y al ratito ya me lo estaban solucionando. Genial!!!
currency switcher is not working am select any country but price only show my current country currency showing