Union Jack Tools
United States
Reviews (2)
So much simpler and effective than our previous third-party chat (Tawk.io). See the customer contact info and their cart helps so much with product questions. And the mobile app is just perfect for responding quickly. I'm so glad Shopify integrated this and offers a free solution to a common problem.
Super friendly staff and they helped me through the technical onboarding and configuration on multiple occasions. We migrated from BigCommerce/ShipperHQ and had a rather complicated scenario to setup. They were available via Zoom to walk me through some of the obstacles, which is so much better than the competitor which refuses to get on a call and forces you to get support/implementation help through tedious email. We saved money and I feel the end result improved our checkout!
Developer reply ·
Thank you for the fantastic feedback! We’re so glad we could support you through the migration process and help configure your more complex setup. It’s great to hear that the Zoom sessions made a real difference. We’re also happy to hear that the move not only saved you money but improved your checkout experience too. If you ever need help fine-tuning things further, just let us know - we’re always here to help! Best regards, Ron Anderson Technical Strategist
