Blumelei
Germany
Reviews (4)
Super Tool, top Support. Onboarding ging schnell und einfach
Great app, great support. Worth the money. Thank you James for implementing the extra feature we asked for. 5 stars!!! Thank you so much for your kind words and the 5-star review! I'm thrilled to hear you’re happy with the app and the support. It was my pleasure to implement the extra feature for you, and I’m always here if you need anything else. Thanks again for your support!
ATTENTION: I can only warn everyone about this app. After you install this app in order to test it, it not only removes some of your source code, it also adds code to your shopify shop. And when you unistall the app, the changes in your source code will not be undone, at least parts of it. Many of the changes stays as they are and you can take care of removing the code or restoring the removed code yourself. I needed a programmer for this. This is not how an app should work.
Developer reply ·
Thank you for the review and sharing your experience. After looking at the support tickets you had with our customer service team (available 22-24 hours per day) it looks like most of this review is reflecting issues that were never discussed. In each case when you raised any issue with our team your questions were well researched and handled professionally. The way the app is able to install/uninstall code is how Shopify requires us to run the app. Thanks again.
Great app and very competent and quick help from Andy from the customer service