T-Nutrition
United Kingdom
Reviews (4)
So I am about to recieve £67,000 from shopify capital due to my 5 year history with Stripe....I stupidly STILL have to wait 90 days to use "Shop" as I've only just switched from Stripe to Shopify Payments (and passed all verification asked of me) to save myself 0.6% per transaction. Doesn't make sense at all, does one department from Shopify not speak to another no? I pay tri-annually for Shopify at a cost of around $7884 to save money in the long run, I am seriously debating doing this again or whether just pay monthly or even to downgrade my subscription from Advanced Shopify to Shopify. So Stripe say im good to go, Shopify does, Shopify payments does, but shop says I have to wait 90 days? There is a reason why you have a 2.8 star rating....upto you to sort it out.
Developer reply ·
Hi there, thanks for taking the time to review the Shop sales channel. Sorry to hear about your experience and trouble with eligibility for our Shop sales channel. If you were deemed ineligible for certain features, you should still be able to install the channel. Your customers will continue to be able to take advantage of order tracking, viewing recent orders and seeing the available contact information for your business. If you want us to take a closer look at your ineligibility circumstances, and to see if there's a way to rectify the matter, please contact us directly after logging in via this link on the Shopify Help center - https://help.shopify.com/en/questions/shop-app#/login so that we can authenticate you as the account owner and investigate this for you right away. Best wishes, Brian, Shop Support
What can I say - its compleltey transformed my website - I had years of spending thousands of £££ on cowboys and people claiming they are experts and "SEO Specialists" for an app for a more than fair and reasonable price of only $15 a month to catapult me in the rankings in the end. The Customer Service is also exceptional - Things were sorted start to finish within 72 working hours on one email thread we just all stayed in touch and replied when we could, no pushing from either end, it was brilliant. Ozzy and Baris are legends and I am forever in their E-Commerce Debt. I owe them one. From all the staff here at T-Nutrition who's jobs you have helped save due to our website now actually being found on Google despite being one of the best at what we do, we thank you from the bottom of our hearts. 2021 will be a tough year recovering from a global pandemic, and your hard work over the last few days has just made our lives that little bit easier as we are now getting more visably seen by our target audience in the UK. Thank you again.
Great app, convenient and fast customer service. The developers are friendly and happy to answer any question asked.
Developer reply ·
Thank you T-Nutrition for your positive review. Please feel free to contact us. We are always here to assist you Team CedCommerce
This app is not compatible with the barcode scanner purchased from the shopify hardware store! The Socket Mobile 1D barcode scanner! Why have a shopify app not compatible with the shopify hardware they push you to buy you would think everything would be streamlined!
Developer reply ·
Dear merchant, Quick Scan doesn't work well in Shopify POS. Quick Scan is great for the online store. We are very sorry that you have purchased the hardware and found not working. For online store usage, most barcode scanner that cost $30 will work well.
