OhSpecs
Estonia
Reviews (3)
Great and free app!!! Excellent app support. The custom service is excellent, the connection helped to synchronize the directory. I recommend!)
Over the past 15 days, mailmunch twice disabled the emails of messages, there is no support on weekends. Both outages resulted in a loss of sales and customer confidence. Updated! Even on Monday, no answers from support. Updated. Message from mailmunch - We are also currently working on expanding our customer success coverage to 24/7 so esteemed users such as yourself do not have to face any such inconvenience. Updated - It was disabled 3rd time during 20 days
Developer reply ·
Hi Artem, Apologies for the inconvenience. I checked on my end and I can see that this issue has been taken care of. Can you please confirm if that is the case? If the issue persists, please reach out to us at "support@mailmunch.co" so I can have this issue resolved for you on a priority basis.
We have been using the app for 6 months, during this period we have faced several issues (the structure of the options of our store is complicated as well our store has a currency converter and the store is multilingual) but all of them have been solved by the app team correctly. I don't know the apps without bugs, but I respect the support team for their efforts and problem-solving approach. We recommend this app and its team.
