Reactive Outdoor

Been using Loox for a while. There are not many issues but if I ever have any, their support was quick to help! It's great that they respond within a few hours or almost immediately.

Marina has been amazing when helping us to onboard the fulfillment service! We had a slightly complicated setup in terms of SKUs and packaging of orders. She patiently finds the best solution for us, pulling in other colleagues to help when needed, just to ensure everything goes well for us. I'm grateful for her help and I'm excited to fulfill our orders via ShipHero! Thanks to Danielle and Julia as well for the help along the way! You guys are amazing!

Quick & efficient to solve the issues I encountered! The customer service agent is friendly & polite!