← Merchants

HippoKeys

United States

Reviews (3)

★★★★★
Shopify

This is a good example of a feature that is 90% on the way to being perfect, but the 10% of functionality that is lacking causes the feature to be unusable. Most themes don't seem to support bundles at all, which leads to sub-optimal experiences like the bundled product pages not being able to show any details of the individual products that make up the bundle! Liquid code doesn't seem to have access to product.bundle_components and theme developers say they won't update their themes to support bundles as it's an external app feature and not a native shopify feature.

Developer reply ·

Thank you for your review. I've reached out via email to request more information so that we can provide support with your issue. Kind Regards, Shopify Bundles Team

on Shopify Bundles · 5 months using the app
★★★★★
Shopify

Fast customer support and a good product. We have been using this for over a year and it works very well for our customers.

on PreOrder Globo | Back in Stock · Almost 2 years using the app
★★★★★
Shopify

The app works well and the service is good and hastle free. The only gripe I have that prevents this being a 5 star review is that there doesn't seem to be any option to automatically insure every order (i.e. I don't want the customer to opt it and I want every order I ship to be protected by route, even if I as the store owner need to pay for that). If the feature to automatically insure every order (with no customer interaction needed) can be added then this would be a 5-star product for me.

Developer reply ·

Hi there! Thank you so much for taking the time to send in your feedback. We really appreciate this! We additionally apologize for any trouble with our Opt-In or Opt-Out features, and our team is always happy to assist should you have further questions regarding these coverage options. Feel free to reach out to our team at https://help.route.com/hc/en-us, and we will be there to assist! Take care, Leea, Customer Service

on Route ‑ Protection & Tracking · 11 months using the app