CustomBigClocks
United States
Reviews (3)
It's nice that they are available in the evening when I can talk to them. They have been super helpful and very willing to be patient with me.
I was initially disappointed when I tried using this on my own, but after someone showed me how to use it, I realized it’s very customizable. I had to get on a call with someone for them to walk me through how to make it work, and I love it. They even added a price to my buttons, which I love. It's actually really easy once you get a little bit of explanation. I have a few other customizable apps, and this one has the absolute best customer service. They are available every time I've asked a question, night and day. On some of my other apps, I have to wait days.
Developer reply ·
Thank you so much for your detailed and honest feedback! 😊 We’re really glad to hear that after the walkthrough everything became clear and that you’re now enjoying the customization options - especially the button pricing feature. It’s great to know the setup session made a difference. We also truly appreciate your kind words about our support team. Being available when you need help is something we really care about, so it means a lot to hear that reflected in your experience. If you ever need anything else or want to explore more features, we’re always here to help!
I tried Infinite Options first on Shopify. I was really annoyed because I couldn't upload images!!!! WHAT???? I switched to OPTIS and, holy cow, it is so much better. The customer service was great too. It was pretty dang intuitive. I learned it really fast after watching a few videos. Once I understood how to add more options, it was easy.
