← Merchants

PillowDaddy

Austria

Reviews (5)

★★★★★
Shopify

I am really happy with this app and also with the customer support! Shivani helped me out immediately, very kind, solved all the issues in minutes and gave me tips for a better website. Thank you!

on Proveway PayPal Tracking Sync · Almost 2 years using the app
★★★★★
Shopify

Great support, helped immediately and problem was solved. Thank you for the nice support Lucian and Mika!!!!

Developer reply ·

Thank you very much for taking the time to leave us your review! It makes me really glad to know that you're happy with our product and support. Please don't hesitate to get back in touch if you ever need any further assistance. All the best! Lucian | PageFly Team

on PageFly ✦ AI Page Builder · 4 months using the app
★★★★★
Shopify

Quick setup. Really can recommend because of the nice customer support! Tracy always tried to help immediately and was very gentle. Hello to our friends from Omega! Thank you for leaving this wonderful review! Thank you for taking the time to share this review with us and the community! We're always looking for ways to improve our service, and your feedback is a valuable part of that process. Omega - Multi Pinterest Pixels support team

on Omega ‑ Pinterest Pixels, CAPI · 4 days using the app
★★★★★
Shopify

Having some tracking issues with the app right now, which hopefully get solved soon. Nevertheless I can say that support is very gentle and really tries to help. Tracy is one of the best customer support guys I have ever been in contact with. Immediately messages when there is an update with the devs and always tries to help and look one step further.

Developer reply ·

Thanks for taking the time to leave us feedback! We appreciate it. Our team has noticed your feedback about our tracking results compared to the Shopify report and has explained to you the difference between the two tools. We hope that this information will help! Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

on Omega for your TikTok pixel · 12 days using the app
★★★★★
Shopify

So far no experience with tracking but I can def say that the support was really helpful - especially Grace and Lynn immediately contacted me and tried the best they could to solve problems regarding setting everything up.

Developer reply ·

You’re so nice 💙💚💛🧡Thanks big time for your kind words for Grace and Lynn's service. Hope for nothing but your business’s growth 🔥🚀 Cheers from the Two Owls team! 🥰

on Omega Facebook Pixel, Meta Ads · About 18 hours using the app