RolConArt
Austria
Reviews (2)
It's a really good and reliable translation app, especially when translating third-party apps. Transcy works very well. I always had questions and minor problems, but the entire support team (especially “Clara”) always helped me very quickly. However, I have to deduct one star because the translation of the same words in different products was not consistent (upper case, lower case) and I had to rework a few things as a result. And it takes a while to find your way around the menu, the navigation could be a bit clearer and easier. Once you get used to it and understand the menu and navigation, it's a "very good" translation app overall. Update from October 15, 2024: I changed my rating to 5 stars today. The updates to the app in the last few months and weeks have been really great. The app is so good now, and if I have a small problem, I always get help quickly. Like today from "Polaris", but the other support employees also always help very quickly and are very competent.
Developer reply ·
Hi Roland, This is Kieran from Transcy. Thanks for your feedback We have noted your points and will take a look into consideration to improve the app in the better way Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Kieran Transcy by OneCommerce
A top APP! It offers a lot of customization options, live chat and FAQ page in one. The web app and mobile app also work very reliably. And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!
Developer reply ·
Wow, thank you for the stellar review! 💖 We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments. At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! 🤗 Best regards, Mariadel | Loloyal Support 💫
