Fixabolt

Quick and excellent support from Bogdan when I needed it. Thank you

Great service, had my issue resolved within 2 hours from initial contact. Thank you!

Aditya was by FAR the most knowledgable and helpful support agent I have ever talked to. He went above and beyond to find a solution to my complex issue. His support went as far as contacting other 'volume discount' app providers to ask them if their app worked with Shopify's native discounts API to find me an alternative volume discount app to use that would work better than my existing setup. By the way, this was already after he took the time to diagnose the issue. As far as the app itself, this is the ONLY shipping app available that is able to exclude certain shipping rules (such as free shipping options) AFTER product discounts are applied. (Our issue was customers getting offered free shipping when their discounted total was under the minimum required for free shipping). Aditya didn't ask for this review - I demanded that he sent me the review link because his knowledge and commitment to helping find a solution for our niche business was exceptional. Thank you thank you thank you!

Esther from support did a great job at helping me with a couple of small issues I had. Looking forward to getting stuck in with Joy. Thank you

Excellent support team. Quick replies and were happy to sort out issues for me - I sent them a spreadsheet with my sizes and rates and they actually added the rules in for me so I know that there shouldn't be future issues. Thank you!