44 Steaks
United States
Reviews (3)
Our business sells high quality all-natural beef direct to consumer, with each shipments worth hundreds or thousands of dollars. For many years, we have offered a shipping calendar feature to our customers, to allow them the flexibility and comfort of selecting the exact delivery date they would like to choose. Traditionally, we had built our own shipping calendar and it worked okay. It wasn't a perfect system but it got the job done. As lead of fulfillment, I memorized what states were in our ground zone and figured out manually whether we needed to use FedEx Ground or Express shipping to achieve a target date. You can imagine my joy when we discovered Flare, they were willing to white glove install the app on our store, manually input my complex shipping rules by zip code directly into the app and they are more than willing to step in with technical support at a moment's notice. Now that I have established Flare on my store, I am able to show a shipping delivery date calendar directly in the checkout window based on the customer's zip code. I can even tell the customer whether or not Saturday delivery is an option based on their zip code. If the customer wants a faster shipping date, we show them a calendar with available overnight delivery service for a $30 upcharge. We are able to offer this flexibility without accidentally lowering conversions by making it confusing or hard to find the free shipping available dates. All in all, I highly recommend Flare, the team is great and the price is reasonable. Amazon has changed the game with delivery dates, you can remain competitive by offering better service to your customers and it isn't hard to setup at all.
Developer reply ·
It was a pleasure performing the white-glove install for 44 Steaks! We’re thrilled that our Shopify Plus checkout date picker is handling your complex shipping methods, transit times, rates, delivery dates and ship dates by zip code and perishable product rules. We know how important those details are for your operation. Ensuring customers see their delivery date in the checkout window, as well as in the post-purchase Order Status page, is critical for providing delivery certainty in high-value shipping. - Daniel, Alex & The Flare Team
This is a superb app for corporate gifting and for allowing your customers to send gift messages with their orders. For years we had been frustrated with utilizing spreadsheets to enter orders into Shopify, and it was a labor intensive process. By adopting Giftnote, we've been able to offer our customers a self service portal to place their multi-recipient gift orders. This reduces our small customer service team's involvement in the process, while also allowing easy payment with our processing rates through Shopify Plus. If you are looking to create a multi-recipient gifting portal without breaking the bank or hurting your margins, you've found the right app. Additionally, if you are looking for the ability to offer your customers a gift message via email or SMS, this app will be perfect for you!
We had an issue with one of our customers getting linked to orders that the customer did not place. Dwight was super helpful, and we were able to finally solve this problem! Thanks for all the help from the Referral Candy team! Thanks!
