← Merchants

Scentimental

South Africa

Reviews (2)

★★★★★
Shopify

For an app that bills you quite substantially per month, they don't bother even to reply to live chats or respond within 24 hours... it's not good enough...

Developer reply ·

We appreciate your review and completely understand that our app was not good enough for your needs - we strive to add multiple features and improvements every week. However, there are two important corrections we would like to make regarding your claims: you were not billed for using our app as we offer a 14-day free trial; the delay between your first message and our reply was 17h. We genuinely regret that we were not able to respond as swiftly as you would have liked in this instance, but we always reply within one working day, as timely customer support is one of the core values we are proud to offer. Thank you again for your feedback.

on Lantern Product Quiz Builder · 11 days using the app
★★★★★
Shopify

best review software out there! highly recommend it - i have been using it for years and have had no issues.

on Fera Product Reviews App · 24 minutes using the app