← Merchants

Modern Auto Parts

South Africa

Reviews (7)

★★★★★
Shopify

Top class experience. The support received from Ananthu, Rahul and Joel are world-class.

on Zoko WhatsApp Marketing & Chat · Over 1 year using the app
★★★★★
Shopify

I wish i could give you lot less than 1 star, you guys simply update or discontinue your old app with out informing us, your support is HORRIBLE and incompetant i am stuck here with a slew of order i cant book from my shopify admin because you just randomly change EVERYTHING with your updates, If it were possible to leave negative stars, The Courier Guy’s Shopify app would genuinely deserve them. The sheer negligence they have shown toward their merchants is staggering. Out of nowhere, they decided to completely overhaul-or perhaps entirely discontinue-their old app without a single shred of communication. No emails, no warnings, no transition period. Who rolls out a massive, system-breaking update that changes everything without giving their users a heads-up? Because of this reckless rollout, my Shopify integration is completely paralyzed. I am currently stranded with a massive backlog of unfulfilled orders that I cannot book from my admin dashboard. To make a catastrophic situation even worse, their customer support is utterly abysmal. When you reach out for help in the middle of the crisis they created, you are met with breathtaking incompetence. They are completely unequipped to fix their own broken system. If you run a business that actually relies on functional software and reliable shipping, do yourself a favor and look elsewhere. An absolutely horrible, business-breaking experience. Avoid at all costs.horrible! Hello Modern Auto Parts, Thank you for your feedback, and please accept our sincere apologies for the severe disruption and stress this has caused to your business and order fulfilment. After investigating the timeline you reported, it appears there may be a mix-up regarding which app is currently active on your store. Based on the errors described, we suspect you are utilising The Courier Guy Locker app (our Pudo integration) rather than the standard Courier Guy app. During the exact period you experienced these issues, there was an unexpected downtime on the shp.pudo.co.za domain. Please note that the infrastructure, hosting, and management of this specific domain are handled externally and fall completely outside of our control, which unfortunately limited our ability to prevent or immediately resolve the interruption. This temporary server outage severed the connection between Shopify and the locker booking system, making it appear as though the app itself had been broken or modified without warning. We can confirm that this network issue has now been fully resolved and all systems are back online. To ensure your store is properly synced, please verify your installation using the correct app link here: https://apps.shopify.com/the-courier-guy-locker If your admin dashboard is still failing to book your backlog of orders, please contact us directly at it@thecourierguy.co.za with the subject line "Locker App Review Escalation". Thank you for your patience as we work to get this fully sorted out for you.

on The Courier Guy · 1 day using the app
★★★★★
Shopify

Works fantastic

on Ablestar Bulk Product Editor · About 2 months using the app
★★★★★
Shopify

Rosie was extremely helpful. She understood what I needed doing and did it very quickly and professionally. Fantastic app and staff.

on Globo Product Options, Variant · 10 months using the app
★★★★★
Shopify

Best app ever, booted my product sales exponentially as customers can see valueable information to make an informed decision

on Loox ‑ Product Reviews App · 5 months using the app
★★★★★
Shopify

Best app ever plain and simple. Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Developer reply ·

Thank you for the kind words. Your review is our booster to make this app even better. If you need any support, do not hesitate to reach us. -Aldo-

on RUBIX Bulk Price Editor · 4 months using the app
★★★★★
Shopify

This app is perfect, it does exactly what it advertises, very happy with this purchase, keep it up guys

Developer reply ·

Thank you so much for having time to write the review! We are happy to know you have had a great experience with our app. Reputon Team

on Reputon Google Reviews · 17 minutes using the app