Setu Nutrition

We faced significant challenges while integrating Judge.me widgets into our theme. The process was plagued by bugs, requiring us to repeatedly explain the same issue to different chat support agents, which was both time-consuming and frustrating. Unfortunately, after nearly a month of setup, we still didn’t receive a satisfactory solution. Some of the support advisors were rude and not very helpful. To make matters worse, on the day of our planned launch, we discovered that the 4,000+ reviews we had collected over 5 years couldn't be displayed on Google Shopping due to policy restrictions. This was a major dealbreaker, as Google Shopping visibility was essential for us. Ultimately, we decided not to move forward with Judge.me as our review app. Disappointed with the entire experience.

Efficient, intuitive, and versatile! BIK seamlessly streamlines marketing processes. With its user-friendly interface, comprehensive analytics, and customizable automation features, it empowers businesses to optimize campaigns effortlessly. From lead generation to customer engagement, it's a game-changer for maximizing ROI and driving growth. Highly recommended for any organization seeking to enhance their marketing strategies. Another super Plus is that their customer support, especially Flossy really did a great job in the onboarding and continuing to solve everything for us on priority.

I recently integrated the Rivyo Reviews plugin into my Shopify website, and I am delighted to share my experience with this remarkable tool. Not only does the plugin offer an excellent reviews feature, but the standout aspect of my journey with Rivyo has been their exceptional customer support. From the very beginning, I was amazed by the level of assistance I received. Jigs from the Rivyo team went above and beyond to ensure that I had a seamless integration and a tailored experience for my online store. Their responsiveness and willingness to assist with all of my customization requests were truly outstanding. Jigs, in particular, demonstrated a deep understanding of the plugin's capabilities and patiently guided me through each step of the process. They were quick to respond to my inquiries and provided clear instructions, making the entire experience effortless and enjoyable. What impressed me the most was the dedication Jigs showed in addressing my store's specific needs. Despite the numerous customization requests I had, they tackled each one with precision and expertise. It's rare to come across such a level of commitment and attention to detail in customer service, especially when it comes to a plugin. The Rivyo Reviews plugin itself is a robust tool that seamlessly integrates into my Shopify website. It offers a wide range of features, including customizable review forms, rich snippets for search engine optimization, and the ability to moderate and reply to customer reviews. The interface is user-friendly, making it easy to manage and display reviews on my site. Overall, I cannot recommend the Rivyo Reviews plugin enough. Its functionality is top-notch, but what truly sets it apart is the exceptional customer support provided by Jigs and the Rivyo team. If you're looking for a reviews plugin for your Shopify store, I urge you to choose Rivyo. You'll not only benefit from an outstanding product but also experience the kind of customer service that is second to none. Thank you, Jigs, and the entire Rivyo team, for making my experience truly phenomenal. You've exceeded my expectations, and I'm grateful for your dedication and support.

The overall app experience is good. I am using it to add filters on my main store collection page. There were a few bugs that I experienced but the support team helped me fix them. I do feel that the support can be a lot better as I had to wait quite a bit before getting a response and had to contact multiple times for the same bug. So overall great app, but the customer service needs improvement.

Amazing customer service, more than the features, I am using their service due to the great customer support. It's fast, and responsive, and have customized my cart as per my exact requirement, plus the upcoming features look promising, they take feedback and improve the app accordingly. Amazing support, great job done by their support team.