Lost in Vagus
United States
Reviews (2)
Thank you Loox for providing great customer support for an issue I had. Because of this, I am reconsidering using this service. Their customer support is attentive.
Developer reply ·
Hey, Sorry for the confusion! It looks like you may have missed our response to your message. Shopify charges app charges in advance, so it's likely you're seeing a Loox charge that was automatically triggered by Shopify before you uninstalled Loox. I've reached out to you via email to discuss your refund- please feel free to respond whenever is convenient for you and we'll be happy to help! Best, Sara from the Loox team :)
Thank you for the great customer service and for refunding me. Thank you for the positive review! Best regards, Kaktus Team.
