Welcome To Country - Shop
Australia
Reviews (4)
Bon Loyalty has been an absolute game changer for our store. The app is intuitive, flexible, and does exactly what a great loyalty program should do — but what truly sets Bon apart is their customer support. A huge shout out to Cara, who genuinely went above and beyond. What started as a simple question turned into Cara proactively exploring ways to improve our overall experience. She didn’t just answer the question — she actively looked for better solutions, escalated ideas internally, and ultimately worked with the dev team to implement custom work for us free of charge. That level of care, initiative, and partnership is incredibly rare. It felt like Cara was part of our team, not just support on the other end of a chat. Massive thank you to Cara and the entire Bon Loyalty team. If you’re looking for a loyalty app backed by people who truly care about your business, Bon Loyalty is it. Megan
Developer reply ·
Hi Welcome To Country - Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Immediate response from Ramon and issue resolved completely. Very understanding in understanding my issue. Thank you.
Developer reply ·
Thank you so much for your review — we’re at your service!
Excellent app which has improved our customer experience on our website, increased our tracking and understanding of customer gifting behaviours and added a welcome additional service selling point. The Giftnote team have also provided excellent support right through out the process making it an easy and seamless addition to out backend. The team also went out of their way on multiple occasions to trouble shoot and customise the app to our needs. Highly recommended. Welcome to Country
Developer reply ·
Thanks a ton for the stellar review! We're thrilled to hear that Giftnote has enhanced your customer experience, improved tracking of gifting behaviors, and added a valuable service selling point. It's awesome to know that our team provided excellent support throughout the process and went the extra mile to customize the app to your needs.
