Xero & QuickBooks Smart Sync

Although this app has not been cheap, it has worked extremely well for us over the past year and a half. It's made reconciling both PayPal payments and Shopify payments so much easier in Xero. We have had the occasional issue which was always resolved quickly by support using the chat. Personally I rate this as a very good app that made business much easier when using Shopify for front of house and Xero in the backend. We used it for Multi Currency which again worked very well. As with most apps it's important to set it up correctly and there are a few things to be careful of in here, but support helped with that when we started using it back in May 2024

app went down for 2-3 days with no update from the dev team. Seems to be working again

Great, just works well. We've been through lots of different connections and syncs over the years and this one has been by far the easiest and fuss-free.

I always get such amazing service from the team at Reconcile.ly. They are always happy to help. Great team!

fast response

Excellent! really helpful team. Works well.

We desperately wanted this app to work for us. Support team would disappear for weeks or months at a time and was never able to fully sync transactions through without errors resulting in a significant amount of time manually reviewing, editing or deleting transactions. Developer has since billed us nearly $1000 and we have had to stop integration and delete all invoices as a result of ongoing syncing issues Requests for refunds or resolving issues were ignored despite repeated efforts. Sadly cannot recommend.

Good integration, customer service is great too!

Very helpful app and great customer service too. Neo is always of great help.

The team were very helpful with my query!

Saves me DOZENS of hours a month & the support team is great. Thanks team!

I would recommend this app, which works perfectly most of the time. There is an online Chat helpline if you have any problems and the team are pretty quick to respond.

Helpline is super helpful and pro-active

Love this app - what a time saver! - Really simple to set up and great support from the team

Neo from the support team was really helpful through back and forth in working through some issues we were experiencing in the way our orders were showing up as invoices in Xero

The app is very useful, and the chat support team responds to our queries promptly. I would definitely recommend it.

Neo was really helpful in sorting out a problem with the mappings on one of our two accounts. I recommend using the chat facility to get a faster response if you have any issues.

This app is easy and the support is excellent!

Thanks to their customer-centric approach, teaming up with them was great. Thank you Neo and Eric.

This app saves me a lot of time by automatically creating Xero invoices for my monthly Shopify & Paypal Xero bank reconciliations. Simple to set up but also really configurable. Hard to fault. And any issues are almost immediately resolved by the support team.

It has been great! Reconciles everything so quickly and with ease, great customer service too.

Very good app if you have lots of reconciliations to do, easy to use. If from some reason something goes wrong, which happens rarely, there is a help line with a speedy reply.

I have converted from Quickbooks to Xero recently and was looking for a new Shopify Integration app. The Reconcile.ly team have been really helpful with any mapping issues.

A really good app with great support!

Reconcile.ly has really good team they give their best to sort the issues promptly.

Works great, great help in syncing orders and payments (for paypal and other payments) to xero. Especially the country mapping option is ideal for EU merchants having to deal with every different VAT rate. Support might take some time to get, but is top notch once received.

Reconcile.ly has made reconciling payments in Xero much easier! New features are making ecommerce accounting so much faster, easier, and automated.

Great app and great service! Effortlessly synced my payouts with Xero for reconciliation. Highly recommended!

Great Customer Service - extremely quick in sorting out problems via online chat with very helpful agent. Ap works like a dream and syncs seamlessly with Xero withot faults.

This app does it all. There is no other Shopify to Xero app that does what reconcilely does. Their support team goes above and beyond to make sure they get you what you need. The app functionality is flawless and so easy to understand. Thank you Reconcilely for making my life so much easier. I highly recommened this app!

When ever I have had an issue whether be user error or system error, the friendly help desk is always there with prompt and efficient response and resolutions.

App works great and allows me to get product volumes into Xero so I can run additional reports. Customer service is up there with the best. Any problems are solved within minutes.

The functionality of the app is good. We run 3 different shopify stores and the app is pivotal in porting our sales over to Xero as an invoice record for our daily reconciliation. We ran into some issues with billing spanning late 2022 to now but thankfully Eric and the team were able to resolve this and get us back on track and assist with invoice mapping to ensure we imported correct data.

Immediate response from Ramon and issue resolved completely. Very understanding in understanding my issue. Thank you.

Works well to reconcile our Shopify payments to Xero. Also, very responsive and helpful support team.

Nelvin has been absolutely amazing. Thank you. Every support request has been resolved promptly and with professionalism.

Really awesome app and even better service! Would highly recommend to others. The service is better than most companies I have worked with.

Support is very knowledgeable. Customer service is amazing as well. Keep up the excellent service you are providing.

Really fantastic customer service. This app definitely makes my life a lot easier. Thanks so much guys.

Have been using this app for a couple of months now. It sends orders to Xero as you would expect. I particularly like the fact there is the option to consolidate all the card payments in to one transaction on Xero as that saves loads of time with the reconcile and isn't a feature that was available on a different app that I tried. I would have given them 5 stars, but the support is slightly hit and miss, either it is really fast or needs a bit of pushing to get an answer.

Just installed but very effective and nice customer service that's realy helpfull, already like it! Thanks Diego

This app is a time saver. Took some time for me to find an app that properly connects Xero to Shopify and I'm so happy I found this. The customer support staff are some of the friendliest and helped me get set up really fast! I've only configured it for the Shopify gateway / Stripe payments but it's also supposed to work with other payment gateways like Paypal, Afterpay and Laybuy.

This has made our reconciliations so much quicker! And if there are any small errors, the team are quick to sort this out. Special mention to Eric, so friendly and really understands our needs! The guys here at Reconcil.ly are super responsive and have developed an app that has solved a lot of problems for us. Saved us an immense amount of time and stress. Well done team.

So happy with this app. Has made reconciling to Xero a breeze and especially suited to us with it's multi-currency support. The Support team have been great and Eric was able to successfully investigate and solve an issue for us very quickly.

Support is absolutely amazing - thank you Jerome, Diego and Carlos and all. The app is brilliant. It pushes the Stripe orders/invoices with a credit for the charges to reconcile with the payout - saving me hours and hours. And they backdated them to 30 November 2020 for free. Couldn't ask for a better service.

I just started using this app and it took care of all my Shopify payments and my PayPal sales. It was fab and had a comprehensive yet easy setup. I also read where you could pay a one off charge for backdating from a precious time period and I did that today and it saved me hours and hours of work. App is FABULOUS! Support was great too.

We use Reconcile.ly to export online orders to Xero via Shopify and Paypal gateway and 99% of the time the sync is perfect. For the 1% that end up with issues, the support team at Reconcile.ly are fantastic and very responsive. Eric has helped me out a number of times with queries of varying complexity, quickly correcting any glitches or doing research on my most recent harder query on exchanges. Definitely recommend this app for Shopify/Xero integration.

We have this app in place to export web orders to our Xero package. On occasion there have been some that didn't immediately move over due to inventory on the Xero end, the support is second to none with quick, friendly and efficient processing and working together to ensure all the transactions get through as they should. I would 100% recommend this app for anyone using Shopify/Xero.

Simply fantastic - and the support is awesome (shout out to Eric and Eyal!) If you are running Shopify and Xero - look absolutely no further!!

My issue was sorted quickly within a few minutes. Very pleased with the current service. I would recommend using this app.

Great app, so efficient and easy to set up. Eyal has been amazing to work with also. Created a custom override to assist with our reconciliation process between Xero and Shopify. Reconciliation has never been easier because of this.

Useful app that does things I wouldn't know how to do - and an extremely helpful online support team that sort out problems swiftly and efficiently.

Very easy to use and the support has been great! I have installed this app for over a year and have had no issues, only good things to report here!

This app is a great time saver for anyone using Shopify and Xero. The support was first class when I had a few queries after install, really impressed.

We run a complicated, high transaction volume business with many marketplace integrations and multiple payment gateways and this App is really helping us reduce the accounting workload. The set up process was smooth thanks to the excellent support, it was worth reaching out to the team early on, they are incredibly responsive. Really excellent app and service, thank you :)

We use this app to integrate Shopify with Xero for shopify and afterpay online retail transactions and the time it saves is immense. It's so liberating being able to run your business and focus on what matters while reconcile.ly does it's thing in the background automatically. So easy to set up and connecting through to Xero is enabling us to make accurate fact based business decisions using absolutely current accounting information. The visibility it's given us as a start-up has been immensely powerful. Support is incredibly responsive and nothing is ever too much of a bother. In a word this app is EPIC and the reconcile.ly team more so!

The app didn't work for us. It has a bug that messed up quite a lot of our Xero accounting, which will now need to be manually fixed. Customer service takes days to reply and was unable to resolve the issue despite several emails.

Xero Sync hassle-free. Great support 100% recommended. Simple easy and time-saving... Great if you are in the UK

Fantastic App, it does exactly as it says and deals with FX no problem. This has saved me huge amount of time reconciling to the bank.

Reconcile.ly has been a huge time-saving for us by effortlessly syncing and categorizing our Shopify payouts to Xero for over a year now. On the rare occasion that glitches occur, the team jumps in quickly to help. If you use Xero, you should be using this app.

A huge saving of time and effort - this app makes shopify<>xero a breeze and is brilliantly simple, yet powerful. Could not recommend more highly!

So far so good. I'd been looking for a Xero connector that would just post a summarized invoice for payouts rather than each individual order. This reduces time spent on reconciliation, contact and invoice clutter in Xero and reduces redundancy since individual order info and better reporting is available within Shopify anyway.

This app really does save time. It automatically raises an invoice ready for the payment to be reconcilled. Customer services was very quick and polite when I did have a problem which was resolved without fuss.

Great app. Has dramatically reduced the time it takes to reconcile Shopify payments while being accurate and easy to understand. The customer service team is great as well, with quick reply times.

Where to begin!? This is THE tool for Xero and Shopify - bar none. Add to that the incredible support for whom nothing is too much trouble, and this is the only tool you need to look at if you are running Shopify with Xero - save yourself hours of work per day! Could not recommend highly enough! Keep up the great work.

If you are running Shopify, and have Xero - GET THIS APP! We struggled for several years with other xero sync tools, that just didn't 'get' it. Reconcile.ly is smart, just works, and has cut HOURS per week from our reconciliations into xero - we LOVE it!

Reconciling payments and invoices in Xero was a long process but now with Reconsile.ly it is so boring just click click click, and it is done before you know it. Great App, I had a call from Xero and fully supported Xero to certify it. Recommend it to all Shopify Store owners.

This app is awesome. I was spending hours every week trying to reconcile payouts, and was making tons of mistakes that my accountant was having to fix. Since installing, it's cut my reconciliation to a few seconds every day and the accuracy of the information being sent is spot on. My accountant is happy and so am I! 1000% recommend.