Neshtary
Kuwait
Reviews (3)
I've found this app very useful. It covers all the features that I need especially the multi language feature. I've worked with Tauras from the support team and he is professional and friendly. The issue is resolved within 30 minutes.
Developer reply ·
Thank you for your review! It was a pleasure to assist you! 🫡 Tauras
This app misused my money. I installed this app only for abandoned carts and disabled all other functions. My messages credit was consumed in 3 days then I found in the messages log that this app is sending multiple COD and tracking messages to the same customer (Although it was disabled) which drains your credit. The customer service agent was unprofessional and denied the issue then later they claimed that listed rates had changed to justify the extra charges. Also, they requested screenshots of the messages log then they never tried to solve the problem rather than blaming me for it.
Developer reply ·
we launched logs recently and we said that there may be bug in logs data but lots of customer use this app and if disabled it does not go. our charge for kuwait was 0.08$ per msg for automated msg without any monthly fees. i shared him the charge other app charges with 80$ monthly fees + per msg charge of 0.13$ per msg and shared him screenshot and direct link also. we offer cost to cost price for automated msg.
After trying others I found this app the best upsell app due to stability in generating discount codes and amazing fast customer service. I highly recommend it.
Developer reply ·
Totally our pleasure to help and thank you so much for sharing this great experience with the app! 🙏 Much appreciated!! 💐🤗💐
