A Ma Maniere
United States
Reviews (4)
Excellent tool and easy to integrate! Customer support is A++
Developer reply ·
Thank you so much for your amazing review! 🌟 We’re thrilled to hear that you found the tool easy to integrate and that our customer support team impressed you. 😊 Your A++ rating means a lot to us! If you ever need more assistance or have questions, we’re always here to help. 🙌✨
This app really helps me dive in deep with product sales. It allows me to breakdown the sales even by product sales or collection. If I'm unable to find the information I'm looking for own my own, I just provide the one of the agents the information I need, and they break it down for me and also tell me how they were able to provide me with the information. This app really is the best!!!
Rece was AWESOME! He went above and beyond for me and I am very grateful. His response was prompt and very insightful. I appreciate it a lot! He is definitely a gem and deserves a raise and promotion!
Developer reply ·
Rece is truly a gem 💎 and we’re so glad he made your experience with Loop great! Thank you for sharing the love!
This was the first 3PL we have partnered with. We initially chose to work with ShipMonk because of their experience and infrastructure with Shopify and their ability to deal with mass quantities of orders. Their onboarding process was simple and a straightforward plug-in through the app store. The App interface is very well made and has some great resources for training purposes. We worked with Kerry who has gone above and beyond in communication and transparency. Their whole team of Happiness Engineers is a major highlight of our experience. On the ground their operations exceeded our expectations. We had 5 figures in order quantity, and they maintained an error margin of around .01%. All orders were fulfilled within 2-5 days keeping our customers extremely happy. Some minor things that we would like to see improved on: Accurate up-to-date inventory counts after fulfilled orders. A more straightforward "assisted" claim process for orders with errors. Even more visibility into the receiving process. Quicker updates to billing cycle and pricing changes. Overall, we would recommend to any company who is looking for custom fulfillment specialists. Just be clear to set expectations early, and ShipMonk will deliver.
