Le Grand Chevalier

They have a good variety and selections of apparels however, they are so bad in maintaining business relationships. Products all the sudden out of stock, after orders are made already few days i get an email saying we are sorry, restocking 5 days delay! like why, this was not properly monitored and we were notified BEFORE our clients log their orders? Another terrible experience, their ongoing shipping delays. Barely, they deliver on time. Most if not all my orders from Kakaclo are delayed, logged in my shop with delayed fulfillment and my tracking for deliveries, always Kakaclo is way behind. Like why you guys are so bad in managing shipping? They say, we will give you 50% off shipping fee when orders are not shipped in 10 days! if they are delayed, you should waive the shipping fee altogether as we refund it all to our clients as courtesy. Not just that, I have to keep asking for the refund which by the way, i have not received yet. The 2 stats i'm giving is for the wide selections and prices. Shipping and customer service are by far not great and you guys need to seriously work on improving that.

Esther was so quick helping me speeding up my site over chat. Thank you!

Has great features, easy management and analytics.

I was assisted by Mohamed Hussein during the onboarding and setting up my business account, shop and products sync. Mohamed had gone well above and beyond each step of the way to the point of having a video call, screenshare and going thru every part of the process thoroughly and certainly with passion and willingness to make sure I'm totally done with the whole setup. He even was ready to be online with me syncing all my products, thank you so much for your help. Etsy definitely cares for their clients thru their customer service and their team. Again thank you again Mohamed.