mbRADIO
Australia
Reviews (5)
This is a great app/feature. I like how the AI part of it is learning with excellent responses as we go. Some AI responses do not even need editing. It would be great if text/sms was a main option feature as some email providers will direct any replies with links to products to the spam folder and people miss this thinking we have not bothered to reply when we have.
This is a great app, makes shipping fulfilment so easy.
Good to see the developers at shopify listened to how bad the first release of this app was. Recently, last week I think it was, there was a new import from templates put in place and I have to say, it is now exactly how all my old custom templates were and works how it should. I am happy with this new implemented import that they have done.
Online chat fixed my initial installation issues in less than 5 minutes, impressive. I feel confident moving forward that if I need any further assistance I'll be able to get it. I'll add to this review after using the app for a while.
Developer reply ·
Thank you so much for your time and share review with us. Please feel free to contact us again soon!
I have been using this app for a while now and had a small technical issue with discounts being applied. I contacted customer support via the chat icon and it was fixed within 10 minutes. That sort of service is what keeps customers, I recommended this app.
Developer reply ·
Hello to our friends from mbRADIO Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are delighted our support team has been helpful to your requests. Thank you for leaving us feedback. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Tanu & The Bulk Discounts Now Support Team