← Merchants

Velan Store

India

Reviews (4)

★★★★★
Shopify

We sell home and kitchen products and get around 200–300 customer messages a day on WhatsApp, Instagram and our store. Replying to all of it manually was getting really hard, and some customers were waiting too long for a reply. We tried a few other apps before this, but they all needed flows set up. Customers don't really follow flows, so we kept ending up replying ourselves anyway. With DmScout we didn't have to build anything like that. It picks up the product details from our store and replies to customers on its own. If it's not sure about something, it asks us, and once we answer it gets back to the customer. It only passes the chat to our team when it actually needs to, like when someone wants to talk to a person. It also suggests other products to customers while chatting, which has helped our sales. In the first 10 days it closed 60 orders through chats. It's easily paying for itself. Our team isn't chasing messages all day anymore. Happy with it so far.

on DmScout · 22 days using the app
★★★★★
Shopify

Very smooth and user-friendly invoice app. The layout is clean, making billing quick and hassle-free. It follows standard formats, which helps ensure proper GST compliance and professional documentation. A reliable choice for daily invoicing needs.

on WebPlanex: GST Invoice India · About 23 hours using the app
★★★★★
Shopify

All the disputes are not acceptable as i have given the dimensions and weight correctly, also they no chance or way for this big difference, all the disputes are raised after many days after delivery, i want proof and refund.. until that good bye for your worst service. E commerce owners never use nimbus post--- full scam , no proper reply, resolution, worst support team. Hi, we regret the inconvenience caused. Your concern has been escalated to the team for priority resolution. For further assistance, please write to helo@nimbuspost.com. Appreciate your patience. – AT

on NimbusPost‑ eCommerce Shipping · 7 months using the app
★★★★★
Shopify

not working, support team not replying

on Globo Product Options, Variant · 14 days using the app