Little Seed Farm
United States
Reviews (6)
We had a great experience until we tried to stop using the app. At that point, there is no option except to uninstall the app, at which point all of your existing codes become obsolete and unusable, and you alienate all of your best customers that are actively out there referring your brand, or waiting to use the discount code they received in prior months. We tried to work through this quagmire with Axel on the support team and he was rude and unhelpful. He told us repeatedly just to delete the app, which is clearly the worst option for any brand using this platform. We used Conjured for Referrals from 2019-2026, but I wish we'd opted for a different app after this experience. Sometimes you make decisions without thinking about what happens when this app runs its course. I implore you to think of that before you sign up for Conjured. You will regret it later. Find a different app, and ask them what the app winddown/deletion process is like.
Developer reply ·
Hi there, This is exactly the kind of feedback we strive for! We're thrilled to hear you had such a great experience with our Conjured Referrals app, and Char in particular. We’ll definitely pass your kind words along to her. Your questions and inputs help us keep our services up to the mark and we are here to assist with any step of your journey. Remember, no question is too many! Thanks for trusting us with your referral program. We appreciate the time you’ve taken to write this review. Best Wishes, The Shop Circle Team
Malvina was incredibly helpful with set up. Easily one of the best migration experiences we've had. We're excited to make the switch to Junip!
***BEWARE*** Order Printer DOES NOT print the orders in correct sequence. This is a known issue that we have worked through with Shopify and Order Printer Support. However, they refuse to fix the issue. Because of this, your Packing Slips will print out of sequence. This is obviously a terrible problem because your slips will get matched up with incorrect shipping labels and your products will ship to the incorrect address. When it happens to one order, it necessarily impacts another order as well. It has wreaked havoc on us and we've tried out best over many weeks to get Shopify to correct this issue, but they won't. They know it's a problem too, which makes it even more frustrating.
UpCart has performed well for our store, far exceeding its cost, and we've also had excellent interactions with their customer support team. I hope they continue to grow and improve the app's capabilities and integrations as we plan on keeping it for a long time!
Their customer service is excellent. Jaden was super helpful and fast :)
