Pawphoria
South Africa
Reviews (3)
This is a great app and it has tied everything together very nicely for us. There is just one major issue for us, which according the to team is only happening to us, and that is that the notifications do not always work as intended. Most of the time they work and new notifications are highlighted. Yet sometimes they aren't highlighted, and we miss them, which often lands us in a lot of trouble, as we miss team members or client notifications. If this would be resolved, it would definitely be a 5-star app for us.
Developer reply ·
Hello Pawphoria Team, Thank you for your review and for highlighting our app's positive impact on your business in South Africa. We sincerely apologize for the issues with the notification system and understand the inconvenience it has caused. Please be assured, our team is prioritizing this matter and working diligently to resolve it. We are committed to ensuring that our app fully meets your needs and helps you avoid missing any critical team or client notifications. We appreciate your patience and are here to assist with any further concerns or feedback. Your satisfaction is our goal, and we hope to upgrade your experience to a 5-star rating soon. Thank you for choosing DelightChat!
It's a good app, while at times we have noticed it can be a bit buggy in terms of compatibility with certain themes and new Shopify features, the support is phenomenal and they will do their utmost to fix and assist immediately.
This app has been a game-changer for us. We use it to transfer order data from Shopify to a Spreadsheet, from where we customise our orders. If it wasn't for Patrick and Kenny from their support team, it would be very difficult for us to have such an excellent set up, which can be quite complex with some coding involved. A huge thank you to these two superheroes - without them, we would not be leaving this review.
