Legbox
Brazil
Reviews (5)
Shri and his team were very helpful and customized to our needs. Very good! Thank you guys
Excelente APP, estava com problema, mas o suporte foi rápido e ágil e resolveu meu problema, recomendo para você também. We greatly appreciate your review and wanted to let you know that we are always here for you should you need anything else! You make us possible!
I review to alert other possible users of this app, as the amount of 5 star ratings was one of the reasons that led me to test and pay for one of the plans offered in the app. I created a coupon wheel type campaign, performed all the tests on the site by accessing desktop and mobile on various devices and so far everything happened well. By communicating the action to my customer base, which are over 50,000, the answer was immediate a large volume of access and there began the problems, most customers could not participate because the button that starts the wheel simply did not work! The problem affected most customers and generated a huge demand for my service, a lot of dissatisfaction, distrust, negative comments on Instagram. I promptly triggered the app support from the chat that prompts a 24-hour response, I also sent email address entered on the site and here at Shopify store, even sent in email from other developer apps. Today 8 days after the incident, with huge prejudice of brand and financial image because I had to give the maximum discount, among the campaign coupons, for all customers who could not rotate the wheel, I still have no response to the support, so I opted for uninstalling the app and letting this disastrous experience record here.
The app performs seamless integration with the Merchant Center! I needed to activate the support due to conflict with another app and the service was quick and helpful, I recommend!
