Uniqfind
Canada
Reviews (9)
GLC Gelocation app is listed on the Shopify App Store as "Free", but that is misleading. Once you install it, the app detects your Shopify plan level and immediately locks functionality behind a paywall. The app is very expensive and the UI is poor. If there are paid tiers based on a store's plan, they must be transparently listed as 'free plan available'.
Developer reply ·
Hi Uniqfind Store Admin, We sincerely apologize for the experience you had with GLC, and we completely understand your frustration. We’d like to clarify that GLC does offer a free plan with certain limitations. However, we understand that the way our pricing and plan structure were presented may have caused confusion or given the impression that the app was entirely free. We’re sorry for that. Your feedback regarding pricing transparency and the user interface is extremely valuable to us. We’re continuously working to improve both the app experience and how clearly we communicate our pricing and plan limitations. Thank you for giving GLC a try and for taking the time to share your feedback. We’re sorry we didn’t meet your expectations, and we hope to have the opportunity to provide you with a better experience in the future. Best regards, Sarah GLC Team
We are revising my previous rating to reflect a significant turnaround in our experience with Rebuy. Following our initial feedback, Cole and Diana reached out to facilitate a call where we could openly discuss the technical and account-related hurdles we were facing. The technical issues were addressed directly by Lam, who provided the level of responsiveness and expertise we were looking for. Additionally, Cole and Diana were incredibly understanding regarding our account concerns and took the steps necessary to ensure the platform provides the clear value required for our business. It is rare to see a team take such proactive ownership of a customer’s experience. Because of their transparency and the technical resolutions provided, We've have decided to maintain our store’s partnership with Rebuy. We appreciate the team for stepping up and proving they are committed to supporting their users.
Developer reply ·
We hear you, and this isn't the experience we want for any merchant who's been part of the Rebuy community. We're looking into this and will be reaching out directly to see if we can make things right 💙
So far really enjoy using the app, it's saving us quite a bit of time and the team especially Rio is helpful.
Very supportive team with help from Nikhilesh
GS1 Assistant is a must-have tool for any Shopify store managing UPC, EAN, or GTIN barcodes. It seamlessly integrates with your GS1 Company Prefix, ensuring accurate barcode assignments without duplicates. The app makes syncing with GS1 effortless, preventing errors and streamlining product management. The support team is amazing, quick to reply and detailed. Highly recommend this app! Really appreciate the kind words! Making sure barcode assignments are accurate and duplicate-free is something we've put a lot of thought into, so it's great to hear the sync with your GS1 prefix is working well. If you ever run into anything or have questions, just drop us a message. Thanks for recommending us!
Had great support from Nikos when we installed the app. He was patient and supportive. Thank you!
Excellent app and customer support. They are quick to respond and are very helpful. Highly recommend!
We rarely write reviews however we felt this app definitely earned it! We just recently installed the Google Shopping Feed by Simprosys InfoMedia and it was a very smooth integration and setup. The ability to add multi-country support for Google ads is crucial. What earned this app a 5 star is the excellent customer support we received, It was prompt and Abhishek went above and beyond to help us with Google Ads. The price is very fair and definitely worth it! I highly recommend this app for your feed setups. 5/5!
