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Great Pictures Framed

United States

Reviews (1)

★★★★★
Shopify

I made a programming mistake and needed a full backup. I let the backup run overnight and, before I realized that there was a problem, they contacted me to say they were working to fix it. Some items had not been restored properly. They worked diligently and quickly to resolve the problems to my satisfaction.

Developer reply ·

Thank you so much for your wonderful review. We truly appreciate that, despite the challenges of managing a Shopify store, you took the time to share your feedback. Assisting you with data recovery was a rewarding experience for us. Your situation posed a valuable challenge for our team, and this experience has greatly enhanced our service. A heartfelt thank you for your cooperation and support! We're always here to assist you. Please feel free to reach out with any questions!

on BackupMaster Backups · 5 months using the app