BackupMaster Backups

Reliable backups and fast, helpful support We run a B2B HoReCa store with almost 2,000 products and a lot of apps that sync and bulk-edit data, so having daily backups of products, collections, metafields, themes and menus gives us real peace of mind. When BackupMaster added menu backups, I wasn’t sure if the new permission had been applied. I contacted support and within an hour Alex had checked everything, confirmed the permissions and triggered a fresh backup – all 6 menus were backed up straight away. Quick, clear and friendly. Easy to use, runs quietly in the background and doesn’t slow down the storefront. Recommended. It also backs up Shopify Files (all 1,100+ of our media files), which was important for us.

Would like a backup solution that backs up everything, including files. Noted a previous comment about 'Unfortunately, Shopify doesn't allow access to "Files" in the Shopify settings. As a result, we can't back them up. However, we will start backing them up if Shopify opens access to this section.' The question is, has this been resolved and allow the ability to backup and restore media files.

Very helpful and prompt customer service and very easy to use app!

Really easy to set up, and very helpful support!

Excellent support and a reliable backup app.

It seems to do the job. I would say that the bare minimum nowadays is to have control over your backups, upload it to an external site using SFTP, and that comes with an excessive price tag. There are some other apps covering a second store for free, while this is with additional payment. I would also ask them to include additional languages for people not speaking English or German, or the ability to not store any of our store data in their premises. Another suggestion would be to be able to define retention and trigger on demand backups when you know you are about to do changes that can break stuff. Having said that, I believe it is going in the right direction

Mega! Macht was es soll! Super App. Weiter so!

Exceptional app, very stable, intuitive, and extremely easy to use. Ernest’s support was impeccable—accurate, timely, and incredibly fast. Highly recommended!

Facil utilização

easy to use

Great support, very happy! Prompt, efficient and friendly.

I want my refund GLAMOUR STORE

Alex has been super helpful in getting us setup, super easy/simple so far.

easy to use

This is a great app, easy to use and the customer service is great. I made some changes to my theme and CSS by mistake. I needed to revert to a previous version of my store and I wasn't sure how to do this. The customer service person (Alex) was really patient and guided me through the process and I got back to my previous "perfect" version in no time! I'm so glad I got this app, peace of mind is wonderful, for when things might go wrong :-)

Great comprehensive back up solution and fast support when needed. Highly recommended

Easy to install and great product to give peace of mind. Esp with all of the scams going on these days. Love it!

Ist eine super App

We have been a customer with these guys for a few years now. Alex and the team are very active in helping to resolve issues and bugs, and the system has always restored what we have asked it to.

Great app and absolutely useful! The devs, are really helpfull and helped me in a matter of minutes! Highly recomended!

Helpful and it does exactly what we need.

Although I can't verify the features as a long-term user since I'm testing it, it has performed great with the backups I've tried so far. It's very nicely designed without bugs and issues. I would recommend it for stores that need backups to protect content.

Very good app, can restore even just a single product.

It works. Do we need to say more? Great interface too

Honestly I have had this app for years and never had to use it. I was on the verge of uninstalling it a few months ago.... Luckily I didn't. We got defaced by someone with theme level access via a Marketing Agency, and BackupMaster helped us get back to yesterday's version of our theme. I'm so grateful. Saved me countless hours trying to get back to where we were.

Very happy with this app, it's simple to install and use, and gives us peace of mind that our data is now backed up (especially in the absence of Shopify having this functionality). Alex was very helpful checking that the set up was done correctly, and this app works in the background with no need for any user intervention. Not cheap, but worthwhile.

Does exactly what it says. You just set it and forget it.

Loving the safety. Had a website crisis. Done with that. Money can buy peace of mind. So glad to find an affordable option. Only wish they could back inventory on shopify. But not complaining!

Great app backed by truly outstanding support!

Reliable, Easy-to-Use, and Excellent Support! We’ve been using BackupMaster Backups for our Shopify store, and it has been absolutely flawless. The app works seamlessly, creating backups quickly and reliably - giving us peace of mind knowing our store data is always secure. The setup was effortless, and the automated backups run smoothly without any issues. What really stands out is the fantastic support team. They are responsive, knowledgeable, and always ready to help whenever we have questions. If you’re looking for a trustworthy backup solution for your Shopify store, BackupMaster is the way to go. Highly recommended!

On of the best app i've used in Shopify ever! Very very simple, it uses Shopify UI styles so u don't need to worry about understanding what is what. Very clear, simple, and powerful funcionality. Thanks a lot guys for your approach and the app

I needed help backing up deleted products. The problem wasn't with BackupMaster, but with Shopify. Within a day, I received a detailed explanation of what the problem was and how I could fix it. The support is excellent and very friendly!

So far, so good. It's nice to have backups sent to Google Drive which then automatically sync locally to a computer

Perfekt. Will defenitly have this app for all my stores

Good app, not issues what so ever. Have not needed to restore so wonder if all crashes how do I find the backup again

Great App! Has saved me so many times! Highly recommend!

It is an easy-to-use, helpful, and responsive team.

Very happy with the plugin. I have been using it for nearly 2 years and have complete confidence.

Excellent App! Would highly recommend. We are new to Shopify and working on setting up our store. We had not given any thought to back-ups as we were not sure how it was handled by Shopify however, when we learned that Shopify does not back-up any stores, we immediately searched out for a back-up app and happily found BackupMaster. This app is so easy to use and the restore function works like a charm! Daily back-ups are performed automatically, and a weekly email of our automatic back-ups sent to us. Overall, very satisfied with this app Linda _________________ Update: After using this app for about a year, we are just as happy with it and the product support!! Excellent app giving us lots of peace of mind. Linda

Great App, good support - Dean ( www.inkhub.com.au )

perfecttt

Malgré que l'on puisse faire des duplications de notre boutique, un backup est un must pour nos données. Selon moi, il est impératif d'avoir un backup et je me sens tout à fait en confiance avec BackupMaster, l'application est simple et facile d'utilisation et le service est numéro un. Although we can make duplications of our shop, a backup is a must for our data. In my opinion, having a backup is imperative and I feel quite confident with BackupMaster, the application is simple and easy to use and the service is number one.

The company resolved my issues

Works great. Highly recommended.

The app runs smoothly in the background. I had an instance last week with a product import that was missing image links.... some products lost their images.. within a few minutes I was able to restore them from the backup. Works flawlessly and already saved me many work hours (and might even have increased my life expectancy given lower overall stress level).

I encountered a glitch on our site: the home page main (top) banner did not load, or it did but then dissappeared and I could not find the cause of the problem, so I used this app to go back in time to a previous back up. What a relieve, the site is working again! Always wondered if a backup is needed, but it looks like it is. What I noticed with some other backups is that they did not save the theme and all it s contents. This app does and as a result you can clone the whole site to another location. In our situation we only restored the theme and that was enough to get our site working again. It is also extremely easy to use: in case of a total crash, the back up is even available direct on their servers and a link to that is provided.

Excellent onboarding experience

Great, intuitive app and the setup is super easy! Also, the customer service is outstanding!

Great app, helpful and thorough support

so far very satisfied, very easy to operate, does full backup every night. Dont underestimate the importans of a good backup..

Easy to install and great customer support who checked in after installation to help check functionality and settings to make sure we were properly set up. Just what we needed. Hopefully will never have to use but better to be safe. Highly recommend this app!

Alex is very supportive and app is amazing too, a lot of great features and save you lots of hours manually backing up.

Beautiful app and really great support thanks

Great service so far, very helpful. Good attention to detail :-)

This app has saved my b...acon many. Thank you for making it so easy to use!

Overall a great experience with these guys! Great module that`s easy to work with, couldn`t be happier ;)

Alex was great in helping me set up this app!

A really great app that helped me duplicate my store. Any hiccups were resolved through fantastic support. Highly recommended!

Insurance and backups are only needed when something goes wrong. And nothing breaks or goes wrong, ever. Right? Um... until it does. After using Rewind for many years, I decided to give BackupMaster a try because I like the user interface and the cleanliness of the process. And today, for the first time ever, I discovered an error (self inflicted/user error) on a collection - and BackupMaster "simply" restored the item to the restore point. Done. BackupMaster gets 5-stars for quality UX and it just works. Don't NOT have a backup tool.

Great customer support. Happy that I did not have to use backup yet.., but you never know and I feel this App and this company you can trust.

This app is great. It's quick and easy to install and works perfectly. It just got me out of a real jam. Highly recommended.

This is the best backup for Shopify stores. We have extensively tested apps, and there is no comparison at any price. We used Rewind for 5 years and the features AND fast customer service for BackupMaster are superior. BackupMaster gives you access to way more store data than any other app, including metafield data. Absolutely fantastic app! A++++

I was previously using Rewind but Backup Master is more comprehensive, backing up more elements, has a much better user interface and excellent customer support. I think it's the best backup app out there for Shopify.

very cool and easy app and fast chat support. you cannot do something wrong with this company and invest a few euros to protect your content and website!

Saved my bacon!

Solved my Back Up issues my Web store needed to be Backup professionally. Today is done. Yadev Norid

I made a programming mistake and needed a full backup. I let the backup run overnight and, before I realized that there was a problem, they contacted me to say they were working to fix it. Some items had not been restored properly. They worked diligently and quickly to resolve the problems to my satisfaction.

Wir sind uns dessen bewusst, dass trotz sehr guter wirtschaftlicher Erfolge über Shopify diese Erfolge gefährtdet sein können, insbesondere durch Datenverlust oder durch Störungen des Datenbanksystems. Deshalb haben wir uns für BackupMaster entschieden und haben einen hohen Grad an Sicherheit gewonnen. Unsere ersten Erfahrungen mit BackupMaster sind hervorragend, denn alles läuft automatisch, zuverlässig und schnell. Auch sind wir froh darüber, dass sich die Kosten für diesen Service im Rahmen halten, der uns gegeben ist. Diese App BackupMaster würden wir jederzeit befreundeten Unternehmern empfehlen. Dr. Werner Ullrich CEO Dr. Ullrich Medizintechnik GmbH

Excellent customer service! Absolutely recommended and easy to communicate with. Thank you very much for your quick help

Great product with great support. What more can you ask for. I had some questions re exporting a local backup and Marina was super helpful. A++++

Was shocked that Shopify had no way to roll back to previous versions. Thankful for this app. Straightforward design and easy to use. The Google drive integration is a nice touch.

Found this app very easy to use and with efficient and fast support! Would highly recommend to other Shopify users.

Great, friendly and fast support. They came up with a perfect customized solution. Thank you very much.

Simply the best backup app. She saved my site, the customer support is just incredible, attentive, and the import of backups is the most efficient I have tested.

We have not had to use any features for restoring previous versions yet, but so far this has been really easy to set up and customer service has been excellent. They even emailed to let us know that we could choose a new cheaper plan (our store isn't open yet so we're not taking any orders at the moment) which was good of them I think.

Came across this app when we updated a theme and it caused our site to fail. We realised we would need a backup service who could quickly restore a last known good version of the site quickly and easily, backup master provide this and first rate support from our manager Marina, would highly recommend

Though I am new user, am very happy with this app. It serves my store backup issues. Customer support is excellent too!

only a few days into it, but it has some great features for selective restore and the UX is straightforward and logical, Great support so far too!

Very convenient app, recommend it to everyone. It's easy to operate and follow the visual instructions / manual.

Awesome app with phenomenal customer service. I'm super happy with how quickly BackupMaster replies to emails/inquiries.

Very easy interface and great customer support. No worries needed anymore :D Would definitely recommend this app!

Excellent support and great peace of mind knowing my shop is backed up. Very happy with this app. Very affordable to.

I decided to get this app because I have put a lot of time into migrating my shop to shopify and it will save my sanity if anything goes wrong. You don't really know how important a backup is until you need it. This app was really easy to set up. It ran in the background once I had gone through the initial start. You can choose the timing of your daily backup and you also have the option to backup before you make any major changes which is helpful when making changes to the theme code. The customer service has been excellent, prompt, and helpful.

Setup was quick and easy, and when we had a billing question, customer support was quick to respond and help resolve the issue. The user interface is clean and simple, and feels like a native feature that is already built-in to Shopify. Overall, a very good app that gives other backup services a run for their money at a competitive price. Highly recommended!

I just want to say what a life saver this app was. After weeks of setting up our Shopify store, all of our products (nearly 200) descriptions were over written connecting to our ERP. I went into panic mode. After chatting with the rep online for a few minutes, she walked me through the restore process, and BAM! after about 15 minutes, all of our products and descriptions were restored!! Thank you so much for a great product, I will be upgrading today!!

An app that gets the job done for you efficiently and in a timely manner. The support and customer service are great. They have been communicating with us since day 1 and been very helpful. The dashboarding is easy and you can also set the time you want the backups to run. Highly recommend!

This app works for you and I love it. You don't have to think about backups anymore because this app does everything in the background PLUS the support is amazon! Thanks again!

Very easy to install, as far as I know it works great. The middle plan allows you to be able to download a copy of the data, which would be nice to have on the basic plan.

I can rest much easier with a super simple and complete backup solution for our site. Support was preemptive with messages before we needed help, offered to schedule our nightly backup to fit our schedule, and you can't beat the price.

Their support was very helpful in answering all of my technical questions. Very reasonable price. Would recommend this app.

The app was very easy to install. Customer service was very responsive. It provides some peace of mind knowing my store is backed up.

This app saved our life - we had one code issue and if we didn't have this app installed we wouldn't have been able to quickly fix what was happening. Customer service is on point with response and the price is right for exactly what you get.