Hunter & Nomad
Australia
Reviews (3)
We’ve been using Dori on our Shopify store for a little while now and I’ve been really impressed with both the app and the team behind it. For us, one of the biggest benefits has been helping customers navigate our rug collection and work out which rug, colour and size is right for their space. The rug finder flow feels genuinely useful rather than just another chatbot sitting on the website. Even better, we’re now seeing actual results from it. Dori has already assisted 3 orders worth around AUD $1,720 in sales, which is a great result for a small business like ours. The team has also been incredibly responsive and proactive. They listen to feedback, help with setup and customisation, and are continually adding features and improving how the app works for our store. Definitely worth trying if you want AI on your store to actually help customers make purchasing decisions rather than simply answer basic questions.
I used this app to help add a free gift to cart option and the team were a wonderful support and very communicative in getting everything set up for us. A big thanks to Anne and Brian! Great app.
Developer reply ·
Dear Hunter & Nomad, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anne and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app. Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com. Best regards, Hannah Free Gifts - Customer Support Team.
We love working with BYOB. They are extremely helpful and even let us know of an improvement we could make. Super helpful!
Developer reply ·
Thank you for your review! I'm happy to help. Let me know if you have any suggestions