← Merchants

NBM

United States

Reviews (4)

★★★★★
Shopify

i’ve went through 4 different rewards apps in my 5 years of business, and i think this is finally the one for me! it has all the features i need and then some, and most importantly, great customer service! i was having an issue with importing and the BLOY team was promptly available to guide me through it. thank you BLOY!

on BLOY Loyalty Points & Rewards · 1 day using the app
★★★★★
Shopify

i once left a good review, but not anymore. please be VERY careful if using this app. the app added a webpage to my store that i did not ask for, approve of or authorize. this webpage was offering my customers a $20 discount if they downloaded some app, i don't even know which app. i did not approve or authorize this discount either, and it was not in my rewards set up or anything. this webpage also did not show up in the pages section of my shopify admin so i could not even delete it. furthermore, this webpage did not adhere to ADA guidelines, opening me up to potential lawsuits. in order for me to edit this page, i would have to upgrade to the more expensive tier. so not only did they add a webpage i didn't approve of that put my business and livelihood in danger, they wanted me to pay more to take it off? i finally got customer service to accept changing it without me upgrading, but they said it would be 1-3 business days, after i already gave them over 24 hours to handle this. they gave me the run around the whole time. i said that's unacceptable and would be deleting the app, and they offered me 1 month free for the inconvenience. the price of a lawyer and lawsuit settlement will be much more than 1 month free. even if there was no risk for lawsuit, i would still cancel because this company violated my trust. they put my entire livelihood at risk and that is not something i can ever forget. i DO NOT recommend this program to anyone.

Developer reply ·

Hi NBM store admin, Here's Emily from the OneMobile team. Thank you so much for your greathearted review. Besides that, to make your experience better, we will keep improving our services for valued OneMobile users like you. Thank you for the loving words you've shared, and thank you for being the best part of OneMobile. Also, I highly recommend you to check our blog for the latest news regarding not only OneMobile but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@onecommerce.io Regards, Emily OneMobile by OneCommerce

on OneLoyalty: Loyalty & Rewards · 11 months using the app
★★★★★
Shopify

i'm so glad to find judge.me after the shopify review app was discontinued! igor was super helpful in adjusting the widget for me to match my store's colors. thank you judge.me!

on Judge.me Product Reviews App · About 4 hours using the app
★★★★★
Shopify

easy to use, quick and helpful customer service

Developer reply ·

Dear, I'm Duke from support team. Thank you so much for your kind words. It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future. Best regards, Duke | Customer Success Team

on LayoutHub ‑ Easy Page Builder · Over 3 years using the app