Kaihama
India
Reviews (9)
Works great. Easy to execute
Their support is not helpul at all whereas shiprocket appointed a poc for cart support. the quality difference is huge. i dont recommend using Gokwik cart at all. in case of urgency or problem, you have to solve the issue yourself or wait for the delayed response
Very poor support experience. The team is unable to handle customers professionally. My account manager, Komal, handled the issue irresponsibly and kept shifting all the blame to the tech team instead of doing her part. There was no ownership, no proper follow-up, and no solution. Overall support quality is disappointing. I would rather go with smaller companies like 11za that actually value customer service. even the reactivation process becomes hurdle, team confirm that my account is reactivated, after 6-7 hrs, its still deactivated.
This application overrides prices if you use price increase feature of shopify back to normal prices. and their support doesn't know about it, there are clueless about it. Shopify also confirms that this fault lies from their side.
Developer reply ·
Hi there, We are really sorry for the confusion and the trouble this caused you. After reviewing your setup, we can confirm that our app is working correctly with your Shopify Markets configuration now. Since your store isn’t using Shopify Payments, all markets share the same base currency (INR). - When your customers are browsing from India and select a target currency in our switcher, our app converts prices based on the original INR amount. - For customers from your other markets where you’ve applied a +345% price adjustment, our app automatically reads and converts the prices after your adjustment, not the original INR values. For example, this is the INR and USD price when checking from the USA, which already includes your +345% price increase. Please check again on your end after clearing your browser cache, it’s possible that another app is interfering, or your VPN isn’t working correctly from the US. If you still notice any issues, please don’t hesitate to reach out. We’d be more than happy to take a closer look and make sure everything works perfectly on your store. Best regards, CVC Team
Nice App, Great support by Tarik (executive). Really love it!
Helpful staff, good application. you can enhance your page with this application. there are many options with this application.
