The Dirt - Super Natural Personal Care
United States
Reviews (4)
We used another 3PL that had confusing pricing - with Shipmonk they are upfront and easy to understand. After a six month trial, we just added another brand to their platform !!
Great app for us as we have many bundles and this allows us to pass the bundle inventory to our 3PL without issues.
Developer reply ·
Thanks for your review! Please let us know if you have any feedback to make the experience even better for your team. 🙌
This app is excellent for someone who has an intermediate understanding of web design but cannot write the code from scratch. It's the best WYSIWYG app I've used so far but In my opinion it would be a steep learning curve for an amateur if you want to build a very polished site. An amateur could get a website built that worked, you just may run into formatting issues you don't know exactly how to fix. Luckily they have 24/7 chat customer service, sometimes you get an AWESOME agent who speaks English very well and is a wiz with formatting like Touqir, sometimes you get someone who is very challenging to communicate more complex issues to. It can get frustrating to try and explain complicated design problems even to a native speaker. So that can be frustrating when you're trying to get a site launched at 10pm but hey at least they have customer service agent at 10pm!! I would recommend this app for someone who knows a bit about design and basic coding. (like what padding and margin is, what a row and column is, basic things like that) If you're a newbie but really LOVE teaching yourself new skills this is a great app to help you learn, it just will take time.
Developer reply ·
Hi Joe, Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you. This motivates us to continue providing the best experience possible for you and helps others understand how the PageFly team can make their eCommerce life easier. Have a wonderful day, and take care :) Touqir - PageFly Team
The app works, but to cancel they made me write to them, then they told me they 'enabled' the cancel setting on my app, which they didn't. They told me to log out, log in .. I'm 30 minutes into it and still haven't been able to cancel! Very anti-customer and a dark pattern.
Developer reply ·
Hey there! We reviewed your convo with our support team and agree that it shouldn't have been this hard for you to cancel. We've since updated our process to make it easier for people that decide they want to cancel. Thank you for bringing this to our attention so we could fix the process. While we're sorry to hear we weren't able to serve you and keep you as a customer, but we definitely hope we'll see you again in the future.
