DoubleWave
United States
Reviews (5)
The app is easy to set up and works great!
A couple of absolutely necessary features: 1. Auto-fulfillment option. Once an order is placed, I would like Shopify to automatically send the order to the Doba App and then autopay via my credit card on file. 2. The ability to have items from my own store in the cart along with Doba-provided items in the order. 3. Fix the issue with canceling orders that are placed via Shopify
Developer reply ·
Hello DoubleWave, Thank you for your feedback and for highlighting the features you’d like to see! Currently, orders can indeed be automatically sent from Shopify to the Doba App. However, auto-payment is not yet available. After evaluating this internally, we found that automatic payments come with certain risks. For now, you can conveniently batch pay for orders in the "Pending Payments" section. As for combining your store’s items with Doba-sourced products, this can be done by linking the products in your Shopify backend to Doba items, enabling you to batch process orders. For items not linked to Doba, they unfortunately can't be sourced directly from Doba, and we appreciate your understanding. We sincerely appreciate your suggestions and will continue working to optimize the Doba experience. Thank you for being a valued user! Best regards, The Doba Team
Thank you, Blanca for the help! I appreciate the patience as you walked me through the remapping process. Have a wonderful day!
Developer reply ·
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Andrew is very patient with people like me who are new to E-commerce. I've learned a lot and now understand even more so the rich feature set of Privy and how it can help with driving our campaigns. Thanks, Andrew!
